Nicholas Koch

• Monitor and maintain security officer locations and activities across four different Seminole State College of Florida campuses and record calls for service using ARMS CAD software.
• Answer incoming calls to Safety & Security department from staff, students and various vendors and vistors across all Seminole State College of Florida campuses.
• Answer incoming calls from third party monitoring companies for fire and security alarms and dispatch local resources (Seminole County Fire Dept, Seminole County Sheriff's Office, etc.) as necessary.
• Communicate with security personnel using Motorola MCC 7500 Elite Dispatch software.
• Monitor and review live video surveillance of all Seminole State College of Florida campuses using Avigilon and Meraki platforms.
• Set daily campus classroom schedules requested via internal classroom reservation system using Genetc access control platform.

• Maintain status, location and availability of county deputies.

• Monitor radio traffic and assist by contacting other agencies, gathering information to assist callers and answering/forwarding administrative calls.

• Maintain a log of radio traffic, record prison transports, assign case numbers, record warrant service information, note abnormal occurrences and record requests for additional assistance by various county entities.

• Operate teletype by the GCIC/NCIC database to determine motor vehicle ownership, obtain driver’s license status, determine stolen property records and check reports of missing or runaway persons.

• Conduct driver’s license checks for address information of wanted persons and compare information to locate multiple defendant identification numbers.

• Obtain case numbers for civil and warrant arrests, including civil services, warrants served, prisoner transport and other case report numbers.

• Answer police department business line for both emergency and non-emergency law enforcement responses for the schools in the Savannah Chatham County Public School System.

• Dispatch law enforcement units to both emergency and non-emergency calls for service using Motorola radio systems.

• Track law enforcement units’ locations, patrols, calls for service, and various other functions accurately and promptly across the CAD (Computer Aided Dispatch) system.

• Querying various entities (i.e. stolen vehicles, missing persons, etc.) into the National Crime Information Center (NCIC) and the Georgia Crime Information Center (GCIC) database.

• Monitoring various sites under Savannah Chatham County Public School Systems jurisdiction via security monitoring software.

• Answer police department business line and 911-emergency calls for both emergency and nonemergency law enforcement response.

• Dispatch law enforcement units to both emergency and non-emergency calls for service using Motorola radio systems and software.

• Track law enforcement units’ locations, patrols, calls for service, and various other functions accurately and promptly across the CAD (Computer Aided Dispatch) system.

• Querying and entering various entities (i.e. stolen vehicles, missing persons, etc.) into the National Crime Information Center (NCIC) and the Florida Crime Information Center (FCIC) database, and maintaining such records.

• Entering various reports and supplemental narratives to law enforcement reports using the Seminole County Sheriff’s Office report system (Cafe Web - Record Management System).

• Trained two dispatchers as a Certified Training Officer (CTO) and helped revise and implement new training strategies to the communications center’s operations.