Madeline Green
Fort Mill
Summary
Results-driven Insurance Agency Department Director known for high productivity and efficient task completion. Possess specialized skills in risk management, policy development, and client relationship building. Excel in communication, leadership, and problem-solving to drive agency success and exceed customer expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Communications Department Director
Parks Insurance Agency
Rock Hill
06.2024 - Current
Licensed Insurance Agent
Parks Insurance Agency
Rock Hill
07.2023 - Current
- Licensed to sell Health, Accident and Life insurance in the following states: Alaska, Arkansas, Florida, Montana, New Hampshire, North Carolina, Oklahoma, Oregon, South Carolina, Texas, Wisconsin and Wyoming
Advertising Consultant
Media Sales Plus
Buffalo
05.2021 - 12.2021
- Working remotely creating advertisements online for digital and print marketing in the Atlanta Journal Constitution.
- Multitasking is critical, responding to multiple email inboxes and answering the phone all day as well as recording sales.
Substitute Teacher K-12
St. John the Baptist Catholic School
Buffalo
09.2018 - 03.2020
- Substitute teacher for Pre-K 3- 8th grade.
- Specializing in Spanish language and literature.
- Experience teaching every grade level from Pre-K to 8th grade in every subject including Math, Science, Spanish, English Language Arts, Library and Computers.
Assistant Director
St. John the Baptist Catholic School
Buffalo
07.2019 - 09.2019
- Assistant to the director of St. John's Summer Camp.
- I am responsible for preparing lesson plans, organizing crafts, games and outdoor activities.
- I manage financial records as well as communication with parents and staff.
- Led team meetings and facilitated staff development within the program.
Spanish Teacher
St. John the Baptist Catholic School
East Amherst
04.2019 - 06.2019
- Taught kindergarten, first grade, second grade and third grade Spanish class after school for the spring term.
- Taught two classes at two different schools in the Western New York area, St. Christopher's and Kaegebein Elementary.
- Responsible for preparing lesson plans according to guidelines and organizing educational games.
Sales Agent
Red Ventures
Fort Mill
01.2017 - 04.2017
- Acquired new customers for industry leading brands in telecommunications.
- Completed comprehensive sales training based on product knowledge, computer software and salesmanship.
- Consistently perform to exceed sales goals and meet quality assurance requirements.
Education
Spanish Language And Literature - Liberal Arts
SUNY Fredonia
Fredonia, NY 08.2013 - 01/2015
High school diploma -
Nichols School
Buffalo, NY 09.2009 - 01/2013
Skills
- Inside sales
- Telecommunications
- Translation
- Customer service
- Classroom management
- Phone etiquette
- Detail-oriented
- Independent
- Adaptable
- Organized
- Microsoft Office
- Bilingual
- Compliance management
- Strategic planning
- Project management
- Team building
- Conflict resolution
- Schedule management
- Customer relationship management
- Staff development
- Performance optimization
- Coaching and mentoring
- Sales strategy
- Workflow optimization
- Recruiting and hiring
- Sales expertise
- Department leadership
- Performance evaluation
- Compliance knowledge
- Effective communication
- Team collaboration
- Negotiation skills
- Deductible expense identification
- Industry regulations
- Prospective client identification
- Policy renewals
- Insurance sales strategy
- Life insurance
- Health insurance
- Licensed insurance agent
- Client account management
- Client assessment
- Vision and dental insurance
- Client relations
- Insurance program management
- New client acquisition
- Private insurance
- Customer retention
- Customer referrals
- Administrative functions
- Team leadership
- Compliance adherence
Certification
- Health Insurance License
- Life Insurance License
- Personal Lines License
- Life & Health Insurance License
- Driver's License
Languages
English, Spanish
Timeline
Communications Department Director
Parks Insurance Agency
06.2024 - Current
Licensed Insurance Agent
Parks Insurance Agency
07.2023 - Current
Advertising Consultant
Media Sales Plus
05.2021 - 12.2021
Assistant Director
St. John the Baptist Catholic School
07.2019 - 09.2019
Spanish Teacher
St. John the Baptist Catholic School
04.2019 - 06.2019
Substitute Teacher K-12
St. John the Baptist Catholic School
09.2018 - 03.2020
Sales Agent
Red Ventures
01.2017 - 04.2017
Spanish Language And Literature - Liberal Arts
SUNY Fredonia
08.2013 - 01/2015
High school diploma -
Nichols School
09.2009 - 01/2013
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