Nicholas Kuhlman
Bloomingdale,NJ
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
Barista / Inventory Management
Target
05.2021 - Current
- Utilized extensive PoS experience and customer service skills to raise store's customer connection score by 25 points (out of 100) over the span of three months in customer feedback
- Utilized inventory management software to accurately store and restock products.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Led coffee tasting events to educate customers on different coffee varieties and brewing methods, increasing sales of premium products.
Data Entry Clerk
eDist
01.2018 - 04.2018
- Utilized Excel functions to properly format inventory data for redesign of product catalog
- Coordinated with team members to meet daily project goals
- Took initiative by performing clerical work after daily project goals were met.
- Completed data entry tasks with accuracy and efficiency.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Created and maintained data entry logs to track data entry activities.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
Barista
Starbucks
05.2015 - 12.2017
- 2+ years working as part of team in fast-paced and dynamic setting
- Cultivated welcoming and friendly environment to increase client retention
- Leveraged knowledge of products and services to exceed customer expectations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Education
Associate of Arts - Computer Science
Passaic County Community College
12.2025
Lakeland Regional High School
01.2014
Skills
- Strong interpersonal communication
- 100 WPM typed
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Customer service excellence
- Team Leadership
- Safe Food Handling Practices
- Inventory Management
- Performance Improvement
- Administrative Support
- Excellent math skills
- Data Entry
- Computer Proficiency
- Customer Relations
Timeline
Barista / Inventory Management
Target
05.2021 - Current
Data Entry Clerk
eDist
01.2018 - 04.2018
Barista
Starbucks
05.2015 - 12.2017
Associate of Arts - Computer Science
Passaic County Community College
Lakeland Regional High School
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