Nicholas Lagemann

• Positions held throughout Brightmark employment are as follows. Operator, Team Lead, Superintendent, and currently serve as Operations Coordinator.

• Coordinate daily work activities across four operating shifts to maintain safe and efficient plant operations.

• Developed and implemented lockout/tagout procedures and supporting documentation to improve safety compliance.

• Created operating procedures and training materials for new and existing equipment.

• Partner with engineering, maintenance, and operations teams to identify process improvements and increase equipment reliability.

• Led operational improvements that reduced equipment turnaround times by 50%, increasing productivity and reducing downtime.

• Assisted in the design, installation, and commissioning of new equipment and system upgrades.

• Managed inventory levels and material availability to support uninterrupted operations.

• Managed daily store operations, including opening and closing responsibilities.
• Repaired, serviced, and assembled bicycles while providing technical support to customers.
• Trained and mentored new employees on repair procedures, customer service, and store operations.
• Coordinated inventory management, product receiving, and database tracking.
• Built strong customer relationships by diagnosing issues and recommending effective solutions..

• Performed inspections on incoming materials and finished products to verify compliance with quality standards.
• Conducted precise measurements using specialized inspection equipment and gauges.
• Maintained calibration records and verified measurement equipment accuracy.
• Worked closely with production personnel to identify and resolve quality concerns.
• Maintained detailed documentation to support audits and regulatory compliance.