NICHOLAS LANG
Miami,FL
Summary
Innovative fashion professional specializing in retail sales, customer service, and creative direction. Delivered exceptional service while meeting sales targets and enhancing brand identity. Trained in fashion design and creative direction at UAL Central Saint Martins, London, with a strong focus on fashion trends and customer experience.
Overview
3
3
years of post-secondary education
9
9
years of professional experience
Work History
Senior Sales Advisor and key holder
Versace
Bar Harbor, FL
04.2024 - Current
- Deliver exceptional luxury customer service by providing personalized styling advice and creating memorable shopping experiences for high-end clientele.
- Build and maintain strong client relationships through clienteling, follow-up communications, and personalized product recommendations to drive repeat business.
- Consistently work toward and achieve individual and store sales goals, KPIs, and conversion targets.
- Demonstrate in-depth knowledge of Versace collections, product features, seasonal trends, and brand heritage to maximize sales opportunities.
- Assisted management in leading sales team, delegating daily tasks, and upholding high standards of customer service and sales performance.
- Handle customer inquiries, returns, exchanges, and service concerns professionally while maintaining the brand’s luxury service standards.
- Monitor inventory levels, process incoming shipments, replenish merchandise, and assist with stockroom organization and inventory control.
- Monitored sales performance and key performance indicators to identify trends and optimize sales strategies.
- Supported onboarding and training of new team members on product knowledge and selling techniques to enhance team effectiveness.
Freelance
Personal Celebrity Shopper/Stylist
Miami, New York, Paris, London
05.2023 - Current
- Curated personalized wardrobes for high-profile clients, enhancing their style and exclusivity in selections.
- Provided one-on-one styling consultations, offering expert advice on current trends and timeless fashion.
- Fostered long-term relationships with celebrities, influencers, and high-net-worth individuals.
- Cultivated long-term relationships with celebrities, influencers, and high-net-worth individuals, strengthening client loyalty and satisfaction.
- Coordinated logistics of private shopping events, delivering seamless experiences for clients.
Styling Advisor / Event Stylist
Saks Fifth Avenue
Bal Harbour
07.2023 - 03.2025
- Create full looks (including clothing, accessories, footwear) tailored to individual clients.
- Provide personalized styling advice based on client preferences, body type, lifestyle, and current fashion trends.
- Offer wardrobe consultations and seasonal styling updates.
- Provided styling advice during events, contributing to post-event sales and lead generation.
- Curate exclusive selections for clients, including new arrivals and limited-edition pieces.
- Build and maintain long-term relationships with VIP clients and high spenders.
- Maintained detailed records of client interactions and preferences to enhance service. and contacted clients for appointments and private previews.
- Provided expert guidance on selecting Versace pieces for client wardrobes.
- Cultivated client relationships through personalized clienteling and consistent follow-up.
Intern
AP Studios
, Germany, EU
01.2023 - 01.2024
- Assisted in styling high-profile clients for Paris Fashion Week 2025, contributing to successful event execution.
- Supported designers in coordinating outfits, fittings, and managing backstage activities during the event.
- Maintained organization of fashion-related materials, ensuring smooth operations for all parties involved.
- Managed press, client relations, and social media coverage with the team during the event.
- Gained hands-on experience in high-pressure, fast-paced fashion environments at a global level.
Operating Room Assistant
Cypress Creek Outpatient Surgical Center
Cypress Creek, FL
02.2018 - 09.2023
- Prepared operating room for surgical procedures by ensuring sterility and readiness of equipment and instruments.
- Assisted in preparing the operating room for surgical procedures by ensuring all equipment and instruments were sterile and ready.
- Coordinated pre- and post-operative patient care, monitoring vital signs and facilitating recovery.
- Worked closely with doctors, nurses, and anesthesiologists to ensure seamless operations and patient care.
- Maintained surgical procedure records and supported clinic workflow improvements.
Education
Degree - Menswear Fashion Management
UAL Central Saint Martins
London, UKAssociate of Arts - Physical Therapy
Broward College
Pembroke Pines, FL 01.2009 - 10.2010
Bachelor's Degree - Physical Therapy
FLORIDA A&M UNIVERSITY
Tallahassee, FL 08.2006 - 01.2008
High School Diploma -
Everglades High School
Pembroke Pines, FLSkills
- Creative direction
- Trend forecasting
- Brand marketing
- Client relationship management
- Visual merchandising
- Customer service excellence
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
Languages
ENGLISH (FLUENT), SPANISH (BASIC), ITALIAN (UNDERSTAND)
Accomplishments
- Top Sales Associate Adidas Originals, 2024
- Creative Excellence Award NEVERLAND Clothing Brand, 2023
- Best Fashion Design Project UAL Central Saint Martins, 2023
Timeline
Senior Sales Advisor and key holder
Versace
04.2024 - Current
Styling Advisor / Event Stylist
Saks Fifth Avenue
07.2023 - 03.2025
Freelance
Personal Celebrity Shopper/Stylist
05.2023 - Current
Intern
AP Studios
01.2023 - 01.2024
Operating Room Assistant
Cypress Creek Outpatient Surgical Center
02.2018 - 09.2023
Associate of Arts - Physical Therapy
Broward College
01.2009 - 10.2010
Bachelor's Degree - Physical Therapy
FLORIDA A&M UNIVERSITY
08.2006 - 01.2008
Degree - Menswear Fashion Management
UAL Central Saint Martins
High School Diploma -
Everglades High School