Customer focused professional with experience managing customer needs in a quick, concise, and effective manner. Possesses critical thinking, problem-solving, and reliable service in fast-paced, hands on roles.
Work History
Food & Beverage Associate
2 Years 3 Months
United Shore Professional Baseball League | 05.2024 - 08.2026
Prepared menu items while maintaining food safety and sanitation requirements.
Restocked inventory and supplies to support continuous concession stand operations.
Community Engagement Specialist
9 Months
Americans For Prosperity | 02.2026 - 11.2026
Maintained accurate contact records and updates in CRM systems.
Maintained active community engagement using strong communication and interpersonal skills.
Owner & Operator
3 Years 3 Months
The Window Washing Pirate LLC | 07.2023 - Current
Manage scheduling, estimates, and client communication for residential and commercial window-cleaning jobs.
Consult with customers to assess needs and propose optimal solutions.
Education
Bachelor of Science - Mechanical Engineering
Wayne State University | Detroit, MI | 05.2029
Skills
Critical thinking
Customer service
Problem-solving
Teamwork and collaboration
Positive attitude
Strong work ethic
Certification
Certified in Customer Service Foundations - National Association of State Boards of Accountancy