Telephone Banker
9 Years 5 MonthsWells Fargo Bank | 08.2012 - 01.2022
- Managed customer inquiries regarding account balances, transactions, and services provided.
- Facilitated problem resolution for clients through effective communication and issue tracking.
- Processed customer requests for product information, loan applications, and service changes efficiently.
- Conducted needs assessments to recommend appropriate banking solutions tailored to client profiles.