Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Lavergne

San Antonio

Summary

Detail-oriented professional with proven skills in customer service and effective communication. Experienced in resolving issues and enhancing customer experiences through problem-solving and collaboration.

Overview

7
7
years of professional experience

Work History

Amazon Delivery Driver

Amazon
San Antonio, TX
11.2025 - Current
  • Delivered packages efficiently while adhering to safety protocols and traffic regulations.
  • Navigated routes using GPS technology to optimize delivery times and reduce delays.
  • Maintained accurate logs of deliveries, ensuring accountability and transparency in operations.
  • Communicated effectively with customers to provide updates and resolve any delivery issues.

Graphic Designer

Self Employed Services
San Antonio, TX
01.2019 - Current
  • Designed visually compelling graphics for digital and print platforms, enhancing brand visibility.
  • Collaborated with marketing team to create cohesive visual campaigns aligned with strategic goals.
  • Utilized Adobe Creative Suite to produce high-quality designs, ensuring consistency across all materials.
  • Developed user-friendly layouts for websites and social media channels, improving user engagement.

Drive Porter

Audi Dominion
San Antonio, TX
02.2024 - 09.2025
  • Assisted customers with vehicle retrieval and drop-off, enhancing service efficiency.
  • Maintained cleanliness of facility and vehicles, ensuring a welcoming environment.
  • Operated various equipment for vehicle movement and storage, adhering to safety protocols.
  • Collaborated with team members to streamline workflow during peak hours, improving customer satisfaction.

Customer Advocate

Carvana
San Antonio, TX
10.2023 - 04.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Collaborated with cross-functional teams to enhance customer experience and streamline operations.
  • Managed customer feedback processes to identify trends and improve service delivery.
  • Trained new team members on best practices for customer interaction and support systems.

Education

High School Diploma -

Earl Warren High School
San Antonio, TX

Security Plus Certification - IT Network Security

The University of Texas At San Antonio
San Antonio, TX
09-2024

Associate of Arts - Graphic Design

Northwest Vista College
San Antonio, TX
06-2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Graphic design
  • Logo design
  • Social media design
  • Technical troubleshooting
  • Technical support

Timeline

Amazon Delivery Driver

Amazon
11.2025 - Current

Drive Porter

Audi Dominion
02.2024 - 09.2025

Customer Advocate

Carvana
10.2023 - 04.2024

Graphic Designer

Self Employed Services
01.2019 - Current

High School Diploma -

Earl Warren High School

Security Plus Certification - IT Network Security

The University of Texas At San Antonio

Associate of Arts - Graphic Design

Northwest Vista College