Nicholas Lavergne
Self Employed Services
San Antonio
7
years of professional experience
Detail-oriented professional with proven skills in customer service and effective communication. Experienced in resolving issues and enhancing customer experiences through problem-solving and collaboration.
Work History
Amazon Delivery Driver
10 Months- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated routes using GPS technology to optimize delivery times and reduce delays.
- Maintained accurate logs of deliveries, ensuring accountability and transparency in operations.
- Communicated effectively with customers to provide updates and resolve any delivery issues.
Graphic Designer
7 Years 8 Months- Designed visually compelling graphics for digital and print platforms, enhancing brand visibility.
- Collaborated with marketing team to create cohesive visual campaigns aligned with strategic goals.
- Utilized Adobe Creative Suite to produce high-quality designs, ensuring consistency across all materials.
- Developed user-friendly layouts for websites and social media channels, improving user engagement.
Drive Porter
1 Year 7 Months- Assisted customers with vehicle retrieval and drop-off, enhancing service efficiency.
- Maintained cleanliness of facility and vehicles, ensuring a welcoming environment.
- Operated various equipment for vehicle movement and storage, adhering to safety protocols.
- Collaborated with team members to streamline workflow during peak hours, improving customer satisfaction.
Customer Advocate
6 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to enhance customer experience and streamline operations.
- Managed customer feedback processes to identify trends and improve service delivery.
- Trained new team members on best practices for customer interaction and support systems.
Education
High School Diploma
Security Plus Certification - IT Network Security
Associate of Arts - Graphic Design
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Graphic design
Logo design
Social media design
Technical troubleshooting
Technical support
Timeline
Amazon Delivery Driver
Amazon
11.2025 - CurrentRead More
Drive Porter
Audi Dominion
02.2024 - 09.2025Read More
Customer Advocate
Carvana
10.2023 - 04.2024Read More
Graphic Designer
Self Employed Services
01.2019 - CurrentRead More
Earl Warren High School
High School Diploma
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The University of Texas At San Antonio
Security Plus Certification from IT Network Security
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Northwest Vista College
Associate of Arts from Graphic Design
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