Nicholas Lenzini
Phoenix,AZ
Summary
Adept at leading high-stakes installations, I enhanced Grand Canyon State Glass Design's service excellence, mastering troubleshooting and mentoring apprentices. My background spans from intricate carpentry with E & S Builders to managing Marriott's front desk operations, blending customer service with technical proficiency in power tools and installation planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Lead Install Technician
Grand Canyon State Glass Design
05.2015 - 11.2024
- Contributed to the company''s reputation for excellence in service by consistently delivering high-quality installations that exceeded client expectations.
- Utilized advanced troubleshooting skills to resolve complex issues during installations, minimizing downtime for clients.
- Responsible for training new apprentices.
- Coordinated and executed large contracts such as commercial projects and complex high dollar residential projects.
- Responsible for measuring for glass as well as mirror fabrication.
Carpenter's Helper
E & S Builders
03.2022 - 09.2022
- Worked with master carpenters in the building of custom homes for residential customers.
- Followed established job site safety regulations and maintained safe and clean work area.
- Experienced in all phases of residential construction.
- Planned and executed work with proper tools and materials to maximize productivity.
Night Auditor/Hotel Front Desk Clerk
North Central Group (Marriott Hotels)
10.2014 - 09.2018
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Followed company security and check-in policies and procedures and reported suspicious activity to supervisor.
- Managed front desk operations during night, maintaining security and guest safety.
Education
GED -
Catalina Foothills High School
Tucson, AZSome College (No Degree) -
Scottsdale Community College
Scottsdale, AZSkills
- Power tools operation
- Training and mentoring
- Installation planning
- Customer service
- Worksite safety
- Troubleshooting skills
- Problem analysis
- Job planning
Certification
- OSHA 30 Safety Certification - Occupational Safety and Health Administration.
Timeline
Carpenter's Helper
E & S Builders
03.2022 - 09.2022
Senior Lead Install Technician
Grand Canyon State Glass Design
05.2015 - 11.2024
Night Auditor/Hotel Front Desk Clerk
North Central Group (Marriott Hotels)
10.2014 - 09.2018
Some College (No Degree) -
Scottsdale Community College
- OSHA 30 Safety Certification - Occupational Safety and Health Administration.
GED -
Catalina Foothills High School
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