Nicholas Lester
Corryton,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Tax Preparer
Jerry Tipton Cpa
Knoxville, TN
01.2024 - Current
- Provided guidance on financial decisions related to taxes.
- Maintained accurate records of all client transactions and filings.
- Organized paperwork for efficient review by senior staff members.
Team Leader
Target
Knoxvilee, TN
08.2022 - Current
- Provided coaching and feedback on employee performance, encouraging professional development.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Maintained a positive work environment that promoted collaboration between team members.
Guest Service Representative
Kroger
Knoxville , TN
05.2016 - 05.2022
- Performed daily cashiering duties including balancing accounts at end of shift.
- Promoted loyalty programs to encourage repeat business.
- Handled customer complaints professionally and efficiently.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Education
Bachelor of Science - Accounting
Carson-Newman University
Jefferson City, TN08-2022
Skills
- Records Management
- Financial statement review
- Tax reporting
- Bookkeeping
- Relationship Building
Affiliations
- Volunteer work with Fantasy of Trees, Boo at the Zoo, and Knoxville Marathon
Accomplishments
- Nation Honor Society member through high school
Timeline
Tax Preparer
Jerry Tipton Cpa
01.2024 - Current
Team Leader
Target
08.2022 - Current
Guest Service Representative
Kroger
05.2016 - 05.2022
Bachelor of Science - Accounting
Carson-Newman University
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