Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Lestrade

Stony Brook,NY

Summary


Experienced and passionate snowboarder with over 14 years on the mountain, confidently riding across all terrain from beginner greens to expert blacks and terrain parks. Adept at providing clear, encouraging instruction to riders of all ages and skill levels, with a focus on safety, progression, and fun. Combines vast knowledge of snowboarding with a strong background in management, customer service, and fast-paced team environments. Skilled in handling high-stress situations with professionalism and calm, and dedicated to creating positive, memorable experiences for students while maintaining the highest standards of mountain safety and guest care.

Overview

8
8
years of professional experience

Work History

Clothing Brand Owner

Self-employeed
06.2020 - Current
  • Established strong relationships with suppliers, negotiating favorable terms and pricing.
  • Increased brand awareness by implementing effective marketing strategies and social media campaigns.
  • Expanded the brand''s reach by participating in industry trade shows and events.
  • Improved customer satisfaction by addressing concerns promptly and providing exceptional service.

Manager/partner

Holybuds Inc
05.2021 - 02.2025


• Managed daily inventory operations, ensuring accurate stock levels and timely reordering of supplies

• Oversaw daily sales activities, tracked revenue, and implemented strategies to increase profitability

• Handled financial tasks, including budgeting, expense tracking, and financial reporting

• Took and processed customer orders efficiently while ensuring high satisfaction levels

• Delivered exceptional customer service, resolving issues promptly to maintain positive client relationships

• Recruited, hired, and onboarded new employees, fostering a productive and motivated team

• Created and maintained employee schedules to ensure adequate coverage and operational efficiency

• Monitored employee productivity and provided coaching to improve performance and meet business goals

• Administered payroll processes, ensuring accurate and timely compensation for all staff members

Line Cook

Pumpernickles Delicatessen
06.2017 - 11.2020

• Operated grill and kitchen equipment efficiently, ensuring food was prepared accurately and in a timely manner

• Took customer orders with accuracy and provided friendly, attentive service

• Processed transactions at the register, handling cash, and credit credit.

• Maintained a clean and sanitary work environment by regularly cleaning equipment, surfaces, and dining areas

Education

Ward Melville High School
East Setauket, NY
06.2018

Skills

    Experienced Snowboarder: Well-rounded snowboarder with over a decade of experience (since 2010); strong understanding of mountain safety, terrain navigation, and snowboarding techniques across varying conditions

    Proven Leadership & Management: Developed strong management skills through multiple years of overseeing teams, handling scheduling, hiring, payroll, and driving employee productivity in dynamic work environments

    Thrives Under Pressure: Adaptable and efficient in fast-paced, high-stress settings; able to stay focused, organized, and solution-oriented when facing tight deadlines or high customer volumes

    Excellent Customer Service: Skilled in interacting with a wide range of customers, maintaining professionalism and empathy when resolving issues and ensuring positive experiences for both happy and dissatisfied clients

Timeline

Manager/partner

Holybuds Inc
05.2021 - 02.2025

Clothing Brand Owner

Self-employeed
06.2020 - Current

Line Cook

Pumpernickles Delicatessen
06.2017 - 11.2020

Ward Melville High School