Nicholas Lira
Bella Vista,United States
Summary
Detail-oriented individual with a strong background in problem-solving and critical thinking. Adaptive learner capable of retaining and communicating information effectively. Demonstrated success in developing client relationships, managing client and team member expectations. Experienced in customer relationship building and sales strategies. Proficient in communication and professional presentation. A present and involved hardworking individual with a good attitude, focused on creating a positive experience for customers, clients and team members.
Overview
13
13
years of professional experience
Work History
Solar Installer
Chief Electrical
04.2025 - Current
- Installed solar panel systems on residential rooftops, ensuring compliance with safety standards.
- Conducted site assessments to determine optimal solar panel placement and system design specifications.
- Collaborated with team members to troubleshoot installation issues and ensure timely project completion.
- Assisted in training new installers on safe handling of tools and equipment for solar installations.
- Maintained accurate inventory of materials and equipment used during installation processes.
- Evaluated system performance post-installation, identifying areas for improvement or optimization.
- Adhered to local regulations and building codes throughout installation projects, ensuring quality assurance.
- Developed positive relationships with clients, providing education on solar technology benefits and maintenance.
Agricultural Manager
Third Legacy Inc.
02.2016 - 01.2025
- Developed and implemented crop management strategies to optimize yield and quality.
- Oversaw daily operations, ensuring adherence to sustainability practices and regulatory compliance.
- Coordinated with cross-functional teams to enhance supply chain efficiency and reduce costs.
- Mentored junior staff in agricultural best practices, fostering skill development and team cohesion.
- Conducted regular assessments of farm performance metrics, driving continuous improvement efforts across the organization.
- Supervised a team of workers during planting and harvesting seasons while maintaining clear communication channels.
- Developed strong relationships with suppliers, negotiating favorable terms for the purchase of equipment, seeds, and other necessary materials.
- Directed work of 6-7-member team of nursery staff and greenhouse growers managing need of more than 500 plants.
Used Car Sales
Self-employed
11.2014 - 01.2016
- Increased used car sales by implementing strategic marketing initiatives and optimizing inventory management.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
- Conducted thorough market research to stay current on industry trends, competitor strategies, and emerging technologies within the used car sector.
- Increased car sales by effectively demonstrating vehicle features and benefits to potential customers.
- Achieved growth in sales by implementing targeted promotional campaigns that focused on high-demand vehicles.
- Achieved consistent revenue growth with focused sales approaches targeting untapped demographic segments.
- Used information gained from engaging with guests to convert guests and drive sales.
- Carefully analyzed data to determine most effective sales strategies.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
Case Manager
Valiant VA Claims Services
04.2013 - 03.2015
- Coordinated communication between clients, healthcare providers, and VA representatives to streamline claims processing.
- Monitored client progress through regular assessments and adjusted care plans as necessary for optimal outcomes.
- Assessed client progress regularly and modified care plans.
- Led training sessions for new staff on case management protocols and best practices in veteran services.
- Implemented process improvements that enhanced efficiency in case documentation and reporting systems.
- Advocated for clients by navigating complex VA systems, ensuring access to necessary benefits and services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
Education
High School Diploma -
Don Antonia Lugo HS
Chino, CA06-2010
Skills
- Customer service
- Customer relationship building
- Sales and marketing
- Organizational skills
- Critical thinking
- Professional communication
- Organization and multitasking
- Active listening
- Email and telephone etiquette
- Relationship management
- Case documentation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Solar Installer
Chief Electrical
04.2025 - Current
Agricultural Manager
Third Legacy Inc.
02.2016 - 01.2025
Used Car Sales
Self-employed
11.2014 - 01.2016
Case Manager
Valiant VA Claims Services
04.2013 - 03.2015
High School Diploma -
Don Antonia Lugo HS