Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Nicholas Lopez

Miami,FL

Summary

Motivated and dedicated individual eager to learn and support team members. Experience dealing with guests and providing the best possible guest experience. Confident leader with experience ready to lead by example and ensure the job to get completed through team work. Fresh and new attitude to bring excitement to work while keeping professionalism. Articulately communicates directions and resolves conflicts.

Overview

2
2
years of professional experience

Work History

Valet Supervisor

Reef One
Miami, FL
01.2022 - Current
  • Coordinated valet service for large groups, special events and daily guest loads.
  • Coached team members to consistently exceed superior customer service standards.
  • Led daily stand up meetings to convey new policies, outline schedules and correct performance deficiencies.

Valet Supervisor

Towne Park
Miami, FL
09.2022 - 03.2023
  • Valet Supervisor at Fountainbleu
  • Responded quickly when emergency situations arose related to customer needs or vehicle malfunctions.
  • Communicated effectively with customers regarding their vehicles, parking fees.
  • Resolved customer complaints in a professional and courteous manner.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
12-2024

Dr. Michael M. Krop Senior High School
Miami, FL
05-2022

Skills

  • Decision-making capabilities
  • Delegation and Supervision
  • Emergency Preparedness
  • Staff Training and Development
  • Team Collaboration
  • Guest Assistance

Languages

Spanish
Professional

References

References available upon request.

Timeline

Valet Supervisor

Towne Park
09.2022 - 03.2023

Valet Supervisor

Reef One
01.2022 - Current

Associate of Arts - Business Administration

Miami Dade College

Dr. Michael M. Krop Senior High School

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Nicholas Lopez