Nicholas Lowrey
Post Falls,ID
Summary
Excels in customer service and problem-solving. Demonstrated ability to enhance shopping experiences and raise customer satisfaction ratings significantly. Skilled in cash handling and fostering teamwork, driving results through creative thinking and strategic merchandise displays. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Buck Knives
07.2024 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items
- Assisted in managing inventory levels and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Gave Store Tours
Knife Maker
Buck Knives
04.2024 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Blade prep, handle prep, and guard prep using essential machinery such as buffing wheel and harper
Food Service Worker
High Park Tap House
12.2022 - 06.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Performance Technician
SSR Performance
02.2021 - 10.2021
- Installed exhaust and suspension upgrades
- oil changes
- Installed carbon fiber accessories
- Removing and replacing car parts and applying vinyl wrap
Barista
Starbucks
03.2019 - 09.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assistant Store Manager
Pacsun Retail Store
08.2017 - 02.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CASkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Product Knowledge
- Cash Register Operation
- Store Opening and Closing
- Display building
- Creative Thinking
Timeline
Retail Sales Associate
Buck Knives
07.2024 - 09.2024
Knife Maker
Buck Knives
04.2024 - 05.2024
Food Service Worker
High Park Tap House
12.2022 - 06.2023
Performance Technician
SSR Performance
02.2021 - 10.2021
Barista
Starbucks
03.2019 - 09.2019
Assistant Store Manager
Pacsun Retail Store
08.2017 - 02.2018
High School Diploma -
Mission Viejo High School
Similar Profiles
MATTHEW COCHRANMATTHEW COCHRAN
Creative Director at Buck KnivesCreative Director at Buck Knives
Teth PoirierTeth Poirier
Knife Maker at Buck KnivesKnife Maker at Buck Knives
Amber HattenburgAmber Hattenburg
Fabrication Lead at Buck Knives, Inc.Fabrication Lead at Buck Knives, Inc.