Summary
Overview
Work History
Education
Skills
Timeline
Generic

NIcholas MacKinnon

Attleboro,MA

Summary

Adept HVAC Service Technician with a proven track record at BDL Heating and Cooling Inc, enhancing customer satisfaction and system longevity through expert repairs and preventive maintenance. Skilled in HVAC system troubleshooting and schematic reading, I excel in problem-solving and fostering professional relationships. My EPA certification and mentoring of junior technicians underscore my technical proficiency and teamwork capabilities.

Overview

20
20
years of professional experience

Work History

HVAC Service Technician

BDL Heating and Cooling Inc
08.2004 - Current
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
  • Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions.
  • Supported the training of junior technicians, sharing technical expertise to foster their skill development.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Repaired and replaced motors, bearings and belts.
  • Filled out detailed work orders for each job completed.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.

Education

Certificate of Completion - HVAC

Bay State School of Technology
Canton
07-2004

High School Diploma -

Attleboro High School
Attleboro MA
06-2003

Skills

  • EPA Type I and II Certification
  • Thermostat Installation
  • Schematic reading
  • HVAC System Troubleshooting
  • Leak Testing
  • Smart Home Connectivity
  • Equipment Replacement
  • Brazing Techniques

Timeline

HVAC Service Technician

BDL Heating and Cooling Inc
08.2004 - Current

Certificate of Completion - HVAC

Bay State School of Technology

High School Diploma -

Attleboro High School
NIcholas MacKinnon