Nicholas Malackanich

• Collaborated with team members to manage high-volume periods, ensuring quality service and customer satisfaction
• Operated cash register, accurately handling customer transactions and providing excellent customer service
• Communicated order details clearly with kitchen staff during peak hours, facilitating smooth operations
• Assisted customers by answering questions about menu items, ingredients, and allergens, enhancing their dining experience
• Trained new crew members on Taco Bell's standard operating procedures
• Consistently arrived punctually for scheduled shifts, ensuring smooth transitions between shifts
• Provided customer service at Taco Bell, assisting patrons with their orders and inquiries.
• Taco bell

• Greeted and welcomed guests upon arrival, fostering a warm and friendly atmosphere that enhances guest experience
• Managed guest reservations and seating arrangements to maintain smooth service flow and minimize wait times
• Collaborated with servers and bussers to maintain efficient table turnover rate during peak hours
• Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction
• Resolved guest complaints or concerns promptly, maintaining high levels of customer satisfaction and loyalty
• Trained new hosts on proper procedures, including greeting protocols and reservation management

Highschool