Nicholas Mattingly
Mentor,OH
Summary
Data validation analyst at CVS Health with expertise in trend analysis and problem identification. Proven ability to train employees and boost productivity through effective communication and analytical skills. Proficient in Microsoft Office and data monitoring, ensuring accuracy in customer information management.
Overview
17
17
years of professional experience
Work History
Data validation analyst
CVS HEALTH
09.2013 - Current
- Processed and corrected letters for Medicare Part D customers to enhance accuracy.
- Identified problematic trends in customer correspondence to inform procedural changes.
- Implemented internal procedures based on trend analysis to reduce letter issues.
- Collaborated with cross-functional teams to verify accuracy of customer information.
- Monitored employee productivity and provided constructive feedback on performance.
- Trained new employees on processes and interviewed potential candidates.
CNC Machinist and Packing specialist
MIKA METAL FABRICATING COMPANY
08.2011 - 02.2012
- Operated CNC machines to achieve daily production quotas efficiently.
- Packed products and loaded packages onto delivery trucks for timely distribution.
Delivery driver and cook
DONATO’S PIZZERIA
01.2009 - 08.2011
- Delivered pizzas to customers, ensuring timely and accurate service.
- Provided exceptional customer service for dine-in, takeout, and delivery orders.
- Conducted quality assurance checks to maintain high standards.
- Prepared food for customers as needed to support kitchen operations.
- Performed routine cleaning of kitchen and dining areas to uphold cleanliness standards.
Education
Bachelor of Science - Business Admininstration
Southern New Hampshire University
Manchester, NH09.2025
Associate’s degree - applied business
LAKELAND COMMUNITY COLLEGE
Mentor, OH05.2013
High school diploma -
MENTOR HIGH SCHOOL
Mentor, OH06.2008
Skills
- Detail-oriented and organized
- Strong communication skills
- Quick learner
- Active listening
- Data analysis
- Time management
- Microsoft Office proficiency
- Problem identification
- Trend analysis
- Employee training
- Data validation
- Data monitoring
- Multitasking capacity
- Analytical thinking
- Decision-making
References
- Melinda Abramowski, Manager (CVS HEALTH), 440-655-5605
- Amanda Mestrovich, Co-worker (CVS HEALTH), 216-386-0522
- ERIK HANF, Co-worker (CVS HEALTH), 440-477-5806
Timeline
Data validation analyst
CVS HEALTH
09.2013 - Current
CNC Machinist and Packing specialist
MIKA METAL FABRICATING COMPANY
08.2011 - 02.2012
Delivery driver and cook
DONATO’S PIZZERIA
01.2009 - 08.2011
Bachelor of Science - Business Admininstration
Southern New Hampshire University
Associate’s degree - applied business
LAKELAND COMMUNITY COLLEGE
High school diploma -
MENTOR HIGH SCHOOL