Nicholas Mealey
Denton ,TX
Summary
Skilled Service Technician and Carpenter with a proven track record at Johnson Equipment Company, adept in installation, repair, and preventive maintenance. Known for exceptional attention to detail and customer service, consistently enhancing satisfaction and efficiency. Trained juniors, surpassing project deadlines with quality craftsmanship, embodying flexibility and mechanical aptitude.
Overview
10
10
years of professional experience
Work History
Service Technician
Johnson Equipment Company
07.2022 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Carpenter
Sitz Construction
10.2019 - 07.2022
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
- Measured, drilled and sawed materials to perform successful home improvements.
Carpenter
Common Links Construction
03.2016 - 10.2019
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Optimized workspace organization by maintaining a clean, safe, and efficient work environment throughout each project''s duration.
- Followed established job site safety regulations and maintained safe and clean work area.
- Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Collaborated with other construction workers to coordinate projects and streamline process.
Window Cleaner
Fish Window Cleaning
01.2015 - 03.2016
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Managed inventory levels of all necessary tools, equipment, and cleaning supplies in order to maintain productivity without interruption.
- Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
Education
Milwaukee Area Technical College
Milwaukee, WI06.2009
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Work with minimal supervision
- Punctual and reliable
- Flexible and adaptable
- Problem and issue resolution
- Power tool proficiency
- OSHA requirements
- Mechanical aptitude
- Drywalling
Timeline
Service Technician
Johnson Equipment Company
07.2022 - Current
Carpenter
Sitz Construction
10.2019 - 07.2022
Carpenter
Common Links Construction
03.2016 - 10.2019
Window Cleaner
Fish Window Cleaning
01.2015 - 03.2016
Milwaukee Area Technical College
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