Energetic and engaging employee with a background in hospitality and recreation management. I am driven by the personal connections I create with coworkers and customers. Enjoys working to help others develop and succeed.
Overview
4
4
years of professional experience
Work History
Coordinator for Events and Training Management
University of Tampa - Riseman Aquatic Center
09.2023 - Current
Coordinate and administer American Red Cross Safety Courses offered on campus
Train and develop staff through in-service trainings and audits
Created framework for new Event Services program at the Riseman Aquatic Center. A previously underutilized facility, this framework allowed for student organizations to use the space to foster a stronger campus community. With continued promotion for the space, the RAC has seen a nearly 50% increase in events since its first year.
Researched and gained approval for user-friendly software to provide information and open registration to events on campus. The software has decreased both time spent on administrative tasks for campus recreation staff for safety courses and reduced troubleshooting incidents required by participants.
Retained responsibilities from previous positions
Lead Lifeguard Instructor
University of Tampa - Riseman Aquatic Center
02.2023 - 09.2023
Instruct, teach, and certify prospective individuals in lifeguarding, first aid, and CPR skills
Plan and deliver inservice training to employed lifeguards at the facility
Events Supervisor
University of Tampa - Riseman Aquatic Center
11.2022 - 09.2023
Plan, manage, and execute events that occur at the facility
Provide operational and technical support with computer and audio systems for events
Answer questions and concerns of participants during scheduled events
Assistant Manager
Bunker Beach Water Park
05.2021 - 09.2024
Managed day-to-day operations from open to close, ensuring aquatics, guest service, and food service ran smoothly
Directly hired, supervised, trained, and supported a team of over 200 staff members, delivering coaching and evaluations to develop employees
Acted as first responder and providing care to emergencies that occurred at the facility
Initiated a plan to remove low-traffic/high injury incident playground structures and replace them with additional cabanas for guests to rent. Proposal has been approved and estimated to produce $100,000 yearly in revenue.
Promoted to Operations Supervisor in March 2023 and Assistant Manager in March 2024.