Nicholas Meyer
Elkton,FL
Summary
Detail-oriented professional with over 23 years in the stone and countertop industry, specializing in sales management and customer solutions. Demonstrated success in driving revenue growth and enhancing customer satisfaction through targeted sales strategies and relationship management.
Overview
13
13
years of professional experience
Work History
Sales and Purchasing Manager
Marble Today
Palatka, Florida
02.2024 - Current
- Led sales planning and account management, expanding existing accounts and creating new opportunities.
- Enhanced sales volume by providing targeted support for new and inactive customers.
- Managed customer relationships, boosting satisfaction and fostering loyalty.
- Trained team members on best practices in sales, purchasing, product knowledge, and engagement techniques.
- Established vendor selection criteria based on price, quality, reliability, and support services.
- Developed vendor relationships, improving product offerings and reliability.
- Oversaw inventory management, ensuring accurate stock levels and product availability.
- Evaluated supplier quality assurance programs for compliance with company standards.
Assistant Branch Manager
UMI Stone
Jacksonville, FL
05.2022 - 01.2024
- Achieved annual and monthly sales goals through effective team leadership and motivation.
- Executed delivery strategies to improve customer experience and manage costs.
- Implemented new procedures and policies to optimize branch performance and compliance.
- Managed warehouse and sales floor operations, ensuring accurate order processing and inventory management.
- Handled escalated customer requests, providing timely resolutions to boost client satisfaction.
- Managed return slab operations to ensure accuracy and efficiency in processing. to maintain operational efficiency and accuracy.
- Coordinated cut slab operations to ensure timely and accurate production. and maintained inventory integrity for accountability.
- Supported safety-first culture by modeling safe practices for team members.
Store Manager
Bella stone
Cincinnati, OH
07.2021 - 04.2022
- Provided exceptional customer service in store, contributing to the achievement of world-class service standards.
- Maintained collections to minimize bad debt and support financial health of the store.
- Provided leadership and input for pricing proposals and strategic plans for key accounts.
- Delivered sales presentations and proposals to prospective customers, enhancing engagement and conversion rates.
- Analyzed market opportunities, competitive conditions and stone product demand.
- Participated in local professional groups, industry associations and functions.
Branch Manager
Omicron Granite and Tile
Cincinnati, OH
03.2015 - 07.2021
- Started the company in the Cincinnati area; within a year I opened a 48,000 sqft distribution center. Took the company from zero revenue to 5 million per year, by year two and continued 15%+ growth every year.
- Developed sales and service strategies, resulting in increased revenue and improved customer retention.
- Coordinated with outside sales force to enhance service delivery and secure new business opportunities.
- Led training initiatives, enhancing team capabilities to meet company goals and objectives.
- Maintained branch inventory levels to maximize sales and inventory turns.
- Guided showroom customers in product selection, assessing needs, guiding product selections and successfully closing sale.
- Identified clients' needs, showing value of product and guiding client through sales process.
- Developed and maintained in-depth knowledge of company’s products and services.
- Participated in management and technical reviews of safety issues and identified safety concerns.
Hydroshield Division Manager
Ryans All Glass
Cincinnati, OH
01.2014 - 07.2015
- Managed daily operations for glass production and installation processes.
- Oversaw staff scheduling and resource allocation to maximize efficiency.
- Led safety training programs to ensure compliance with industry standards.
- Sold company products and services through daily calls to prospective and established customers, fostering relationships and identifying client needs.
- Maintained consistent communication with clients to address inquiries and ensure satisfaction.
Education
High School Diploma -
HAMILTON BADIN HIGH SCHOOL
Hamilton, OH05-2000
Skills
Sales management
- Account management
- B2B sales strategies
- Sales strategy
- Sales cycles
- Customer solutions
- Pricing strategies
- Vendor relationship management
- Product launches
- Process management
- Needs assessment
- CRM software proficiency
- Organizational skills
- Decision making
- Critical thinking
- Effective communication
- Team collaboration
- Presentation skills
- Customer service
- CRM software proficiency
Timeline
Sales and Purchasing Manager
Marble Today
02.2024 - Current
Assistant Branch Manager
UMI Stone
05.2022 - 01.2024
Store Manager
Bella stone
07.2021 - 04.2022
Branch Manager
Omicron Granite and Tile
03.2015 - 07.2021
Hydroshield Division Manager
Ryans All Glass
01.2014 - 07.2015
High School Diploma -
HAMILTON BADIN HIGH SCHOOL