NICHOLAS MILLER
Pea Ridge,AR
Summary
Dynamic and results-oriented professional with extensive experience in driving operational improvements, enhancing profitability, and fostering team development. Proven project manager and compliance expert adept at thriving in fast-paced, evolving environments. Committed to maintaining operational excellence and delivering impactful results that optimize business performance and profitability.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Logistics Manager
Ameripolish
Lowell, AR
11.2024 - Current
- Coordinated Ameripolish inbound freight, outbound shipping, and delivery schedules.
- Managed inventory controls for Ameripolish polishing products and supplies.
- Overseen warehouse workflows for receiving, storage, picking, and dispatch.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
- Implemented ordering, tracking and billing systems and associated processes to streamline procedures.
- Trained warehouse staff on safety, handling, and shipping procedures.
General Manager
Club Car Wash
Bentonville, Arkansas
07.2022 - 11.2024
- Directed daily operations, managing team performance, customer satisfaction, and financial outcomes to achieve or exceed company KPIs and growth targets.
- Directed and motivated a teams of over 30 employees, fostering a collaborative environment that achieved operational and sales objectives.
- Coached and mentored store managers in staff management, leadership, and conflict resolution, enabling cohesive, high-performing teams and improved store performance and employee retention.
- Spearheaded training programs for store managers and staff, focused on customer service excellence, operational efficiency, and sales techniques, resulting in elevated customer satisfaction scores and increased repeat business.
- Spearheaded training programs for store managers and staff on customer service, operational efficiency, and sales techniques, enhancing customer satisfaction and increasing repeat business.
- Ensured all store equipment was well-maintained and fully operational by implementing a proactive maintenance schedule, and coordinating timely repairs, minimizing downtime, and reducing long-term repair costs for the location.
Cavalry Scout
U.S Army
Fort Hood, Texas
01.2018 - 07.2022
- Performed reconnaissance operations, conducted mounted and dismounted patrols, and collected intelligence information.
- Supervised and mentored personnel across various occupational specialties to enhance team readiness and operational effectiveness.
- Developed and integrated operational plans for short-term objectives into long-term strategies to align team efforts with mission goals.
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
- Inspected equipment and supplies to ensure optimal maintenance and readiness for missions.
- Stored and safeguarded classified information to maintain utmost confidentiality.
Lead Spray Foam and Gutter Installer
Arkansas Insulation
Springdale, Arkansas
02.2015 - 12.2016
- Guided clients on effective maintenance practices for their new gutter systems, enhancing long-term functionality
- Trained new employees on proper techniques for applying spray foam insulation correctly
- Conducted post-installation inspections to confirm quality assurance standards had been met
- Worked collaboratively with other crew members to complete projects in a timely manner
- Delivered comprehensive reports on job progress, costs, and materials used, ensuring transparency and accountability
- Instructed new employees on precise spray foam application techniques, improving skill level and installation quality
Education
High School Diploma -
Paris High School
Paris, ArkansasSkills
- Inventory Management
- Warehouse Operations
- Process Improvement and Efficiency
- Financial analysis
- Strategic planning
- Customer Satisfaction Enhancement
- Staff training and development
- Leadership and team building
- Conflict resolution
- Team collaboration
- Compliance and Quality Assurance
- Inventory Optimization
Certification
- Distributed Leadership Course
- Management Operations
- Secret security clearance
- Basic leadership course
References
Billy Webster
(479) 657-8213
Maxwell Hester
(479) 200-5846
Timeline
Logistics Manager
Ameripolish
11.2024 - Current
General Manager
Club Car Wash
07.2022 - 11.2024
Cavalry Scout
U.S Army
01.2018 - 07.2022
Lead Spray Foam and Gutter Installer
Arkansas Insulation
02.2015 - 12.2016
High School Diploma -
Paris High School