Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic
Nicholas Milligan

Nicholas Milligan

Denver,CO

Summary

Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Six + year history of success in management. Talented Branch Manager successful in managing highly effective teams with focus on account service and retention. Detail-oriented financial professional with six years of industry experience. Persuasive communicator with proactive approach to resolving account and customer service issues. Enthusiastic manager experienced in leading branch staff to exceed sales goals while delivering excellent customer service.

Overview

6
6
years of professional experience

Work History

Branch Manager - Denver Internation Airport

Enterprise Mobility
Denver, CO
02.2023 - Current
  • Conducted regular performance reviews for all employees in the branch.
  • Implemented internal control procedures to minimize risk exposure and maximize profitability.
  • Created reports summarizing operational performance metrics for senior management review.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.

Branch Manager

Enterprise Mobility
Golden , CO
12.2021 - 01.2023
  • Identified opportunities for process improvement initiatives within the branch.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Branch Manager - Colorado Springs Airport

Enterprise Mobility
Colorado Springs , CO
10.2020 - 11.2021
  • Monitored financial performance of the branch on a monthly basis.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.

Branch Manager

Enterprise Mobility
Westminster , CO
10.2019 - 10.2020
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.

Assistant Branch Manager

Enterprise Mobility
Thornton, CO
12.2018 - 09.2019
  • Provided training to new employees on company policies and procedures.
  • Resolved customer issues effectively in order to maintain strong customer relationships.

Manager Trainee

Enterprise Mobility
Denver, CO
01.2018 - 11.2018
  • Consistent Top Performer for Home City Matrix
  • Fleet Ambassador
  • Captain of DIA Lead Team

Education

Bachelor of Arts - Business

University of North Carolina At Wilmington
Wilmington, NC
12-2017

Associate of Arts - Psychology

University of North Carolina At Wilmington
Wilmington, NC

Skills

  • Branch Operations Management
  • Performance Reviews
  • Employee Development
  • Risk Mitigation
  • Customer Service
  • Interviewing and Hiring
  • Sales Development
  • Process Improvement
  • Operational Reports
  • Excels in Team Leadership
  • Shift Scheduling
  • Marketing
  • Excellent Communication Skills

Additional Information

  • Excel Proficient
  • Powerpoint Proficient
  • Income Statement Review

Affiliations

  • United Way Leadership Giver 2019 - Current
  • Management Advisory Council Captain FY2021
  • Completed Appalachian Trail Through Hike 2013

Timeline

Branch Manager - Denver Internation Airport

Enterprise Mobility
02.2023 - Current

Branch Manager

Enterprise Mobility
12.2021 - 01.2023

Branch Manager - Colorado Springs Airport

Enterprise Mobility
10.2020 - 11.2021

Branch Manager

Enterprise Mobility
10.2019 - 10.2020

Assistant Branch Manager

Enterprise Mobility
12.2018 - 09.2019

Manager Trainee

Enterprise Mobility
01.2018 - 11.2018

Bachelor of Arts - Business

University of North Carolina At Wilmington

Associate of Arts - Psychology

University of North Carolina At Wilmington

Similar Profiles

CREATE PROFILE
Nicholas Milligan