Nicholas Minfield
Jackson,MS
Summary
Adaptable lead sales associate with a strong track record of exceeding sales goals. Proven skills in customer service, multitasking, and time management. Committed to enhancing customer experiences and contributing to overall company growth. Seeking entry-level opportunities to further develop skills in a dynamic environment.
Overview
8
8
years of professional experience
Work History
Sales Representative
Verizon
Brandon, MS
12.2023 - 03.2026
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Secured new sales leads through cold calling and networking efforts.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Identified opportunities for cross-selling additional products and services.
- Leveraged CRM system to manage sales activities and track sales performance.
- Cultivated key customer relationships, contributing to sales growth.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated pricing contracts with customers, enhancing profitability.
- Researched competitors' products, prices, and sales techniques.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Demonstrated expert knowledge of store products and promotions.
Area Sales Lead
TROC Global
Clinton, MS
11.2022 - 06.2024
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Provided leadership and direction to motivate associates.
- Engaged customers and trained sales associates using strong knowledge of products and promotions.
- Promoted positive culture of teamwork and inclusion, increasing employee morale.
- Monitored sales floor to identify customers in need of assistance.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Shared product knowledge to suggest merchandise and services to customers.
- Maintained awareness of advertised items to accurately recite current pricing and promotions.
- Processed payments and returned receipts, cash, coin and cards to customers.
Assistant Manager
Cefco
Brandon, MS
12.2020 - 12.2021
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Completed inventory audits to identify losses and project demand.
Automotive Technician
Walmart
Pearl, Ms
12.2018 - 12.2019
- Diagnosed and repaired tires.
- Performed tire rotations, mounts and balancing on vehicles.
- Checked vehicle for leaks and topped off fluids.
- Maintained clean and professional tire bay by merchandising tire displays and automotive products.
Team Lead
Wendy's
Brandon, MS
08.2018 - 11.2019
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Achieved Safe Serve certification by completing training program.
Education
High School Diploma -
Wingfield High School
Jackson, MS05-2019
Skills
- Sales Presentations
- Strategic Sales
- Sales Development
- Sales closing
- Lead prospecting
- Account development
- Client Account Management
- Client Relationship Management
- Account Servicing
- Customer Service
- POS System Operation
- Opening and Closing Procedures
- Sales goal achievement
- Meeting and Exceeding Sales Goals
- Negotiation
- Performance Improvement
- Client management
- Problem-Solving
- Team Leadership
- Mentoring and Training
- Teamwork and Collaboration
- Goal-Oriented
- Verbal and Written Communication
- Visual Displays and Presentations
- Records Management
- Client Service
- Client Account Management
- Sales strategy
- Performance Improvement
Timeline
Sales Representative
Verizon
12.2023 - 03.2026
Area Sales Lead
TROC Global
11.2022 - 06.2024
Assistant Manager
Cefco
12.2020 - 12.2021
Automotive Technician
Walmart
12.2018 - 12.2019
Team Lead
Wendy's
08.2018 - 11.2019
High School Diploma -
Wingfield High School