Nicholas Mitchell
Clementon,NJ
Summary
Master Technician with proven ability in adaptive problem solving and meticulous attention to detail. Skilled in diagnosing complex automotive issues and fostering teamwork to achieve high-quality service and customer satisfaction. Extensive experience in team leadership and effective communication enhances operational efficiency.
Overview
8
8
years of professional experience
Work History
Master Technician
Mercedes-Benz of Cherry Hill
Cherry Hill, New Jersey
10.2019 - Current
- Performed detailed inspections to ensure compliance with safety and quality standards.
- Executed repairs on various vehicle systems including engines, transmissions, and brakes.
- Collaborated with service advisors to explain repair needs and provide technical support.
- Trained junior technicians on best practices and proper use of equipment.
- Maintained accurate records of repairs and services performed for customer documentation.
- Implemented preventive maintenance procedures to enhance vehicle performance and reliability.
- Installed new assemblies such as engines and transmissions in accordance with manufacturer specifications.
- Diagnosed and repaired vehicle electronic systems, including engine management, ABS, airbags and transmission control.
- Conducted routine maintenance services such as oil changes, tune-ups, brake repairs and tire rotations.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Replaced worn components with new parts using hand tools and power tools.
- Maintained certifications and completed training on systems and components.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Utilized diagnostic software to detect malfunctions in electrical systems of automobiles.
- Resolved complex automotive issues by troubleshooting various components within the system.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Kept detailed records of repairs, labor involved and parts used.
- Assisted customers in understanding repair needs and service options clearly.
Automotive Technician
H&h motors
Westampton, NJ
10.2017 - 10.2019
- Diagnosed vehicle malfunctions using advanced diagnostic tools and software.
- Assisted customers in understanding repair needs and service options clearly.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Operated a variety of shop equipment safely and efficiently.
Education
Certified Automotive And Diesel Technician - Automotive And Diesel Vehicles
Universal Technical Institute
Exton, PA02-2019
Skills
- Diagnostic software
- Engine repair
- Adaptive problem solving
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Team leadership experience
- Advanced electrical systems
Timeline
Master Technician
Mercedes-Benz of Cherry Hill
10.2019 - Current
Automotive Technician
H&h motors
10.2017 - 10.2019
Certified Automotive And Diesel Technician - Automotive And Diesel Vehicles
Universal Technical Institute