NICHOLAS MOLANO
Orlando,FL
Summary
Hardware Sales Associate at Home Depot with extensive experience in customer service and employee training. Expertise in visual merchandising and project management, leading to enhanced product displays and successful customer project completions. Committed to teamwork and achieving results in high-pressure environments.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Hardware Sales Associate
Home Depot
Orlando, FL
04.2023 - Current
- Assisted customers in locating products by code, size, material, drill types, and hand tools to enhance shopping experience.
- Assisted customers in selecting and customizing wood sizes to meet their project specifications.
- Trained new hires on store policies and customer service in the Hardware and Lumber Department.
- Operated forklift to efficiently retrieve products for customers and set up product displays.
- Completed theft reports and collaborated with loss prevention to protect store assets.
PT. Parking Attendant
Towne Park
Orlando, FL
06.2019 - 04.2023
- Checked in visitors for parking/valet services, maintaining organized key locker for efficient service delivery.
- Coordinated shuttle service for guests, ensuring timely transportation options to enhance guest experience.
- Guide and direct guests to different areas of the hotel such as restaurants, ballrooms, concierge and more.
- Communicated with hotel security regarding issues or assistance requests from guests, promoting safety and support.
Education
Bachelor of Science - Business Administration, Marketing
University of Central Florida
Orlando, FL05-2025
Associate of Business Management -
Valencia Community College
Orlando, FL11.2024
Skills
- Product display
- Customer service
- Project management
- Budget management
- Employee training
- Data analysis
- Software familiarity
- Team building
- Goal driven
Languages
French
Full Professional
Spanish
Full Professional
Certification
Forklift Certified
Timeline
Hardware Sales Associate
Home Depot
04.2023 - Current
PT. Parking Attendant
Towne Park
06.2019 - 04.2023
Bachelor of Science - Business Administration, Marketing
University of Central Florida
Associate of Business Management -
Valencia Community College