Nicholas Moore

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Operated hand and power tools to perform demolition, cleanup, and basic carpentry tasks.

Loaded and unloaded materials, maintained job site cleanliness, and ensured safety protocols were followed.

Performed drywall prep, painting, flooring removal, insulation, and framing assistance as needed.

Gained hands-on experience in structural repair, finish work, and residential code awareness.

Supported residential roof and siding projects by carrying and organizing materials including shingles, ice guard, and underlayment.

Cleaned and cleared debris during roof tear-offs; ensured safe and efficient disposal of old materials.

Delivered tools and supplies to contractors on the roof, anticipating needs to keep projects moving smoothly.

Assisted with siding installation, drywall hanging and repair, interior/exterior painting, and flooring work (vinyl, laminate, etc.).

Collaborated with contractors and crew leads to support general construction tasks and complete jobs on time.

Delivered food orders efficiently and safely across designated routes while providing friendly, professional customer service.

Handled cash, credit card, and app-based payments accurately; balanced receipts and managed change as needed.

Maintained vehicle cleanliness and ensured orders were complete and secure before departure.

Assisted in-store during downtime with prepping boxes, restocking supplies, and supporting kitchen staff as needed.

Communicated with customers and team members to resolve order issues quickly and keep service running smoothly.