Summary
Overview
Work History
Education
Skills
Objective
Timeline
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Nicholas Neal

Phoenix,AZ

Summary

Accomplished Store Manager and Asset Protection Associate with a proven track record at Walmart and McDonald’s, adept in shrinkage reduction and team leadership. Expert in surveillance and inventory control, demonstrating exceptional attention to detail and the ability to remain calm under pressure. Successfully fostered team unity, significantly enhancing store security and operational efficiency.

Overview

20
20
years of professional experience

Work History

Asset Protection Associate

Walmart
01.2024 - Current
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
  • Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
  • Checked CCTV for evidence of shoplifting.
  • Wrote reports for internal and external crime, burglary, or theft.
  • Reduced shrinkage significantly by implementing and monitoring strict access controls and surveillance systems.

Store Manager

McDonald’s
04.2004 - 12.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.

Education

High School Diploma -

Sunrise Mountain High School
Peoria, AZ
05.2003

Skills

  • Framing
  • General carpentry
  • Worksite safety
  • Attention to Detail
  • Flexible and Adaptable
  • Carpentry and Woodworking
  • Hand and Power Tool Operation
  • Decision Making and Prioritization
  • Measurements and Calculations
  • OSHA Compliance
  • Crew Management
  • Calm Under Pressure
  • Dependable and Responsible

Objective

My objective is to specialize in installation and repair. I am seeking a position in the Carpentry field to utilize my Home Builders Academy experience and my experience I have learned in this life. To secure a Forman Position role in a company that offers opportunities for professional growth and advancement. My 20 years working with one company demonstrates my loyalty and dedication, while my store manager position demonstrates Team Management. I learned so much and am excited to start my journey in the construction industry.

Timeline

Asset Protection Associate

Walmart
01.2024 - Current

Store Manager

McDonald’s
04.2004 - 12.2023

High School Diploma -

Sunrise Mountain High School

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Nicholas Neal