Nicholas Norriss
Canoga Park,CA
Summary
Professional with expertise in overseeing print production processes. Adept at managing workflow, ensuring quality standards, and maintaining equipment. Strong focus on team collaboration and meeting deadlines. Known for adaptability and reliability in dynamic environments. Skilled in troubleshooting, scheduling, and resource allocation.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Print Supervisor
Office Depot
01.2024 - Current
- Printing posters, stamps, yard signs, simple documents, faxes, and shipping packages all in an efficient manner
- Also in charge of closing the store
- Coordinated large-scale printing projects, ensuring timely completion and client satisfaction.
- Assisted customers in selecting appropriate materials and formats for their print orders, ensuring satisfaction with the final product.
- Achieved higher levels of customer satisfaction by resolving complaints professionally and promptly.
- Established a reputation as an expert resource among colleagues through continuous learning about industry trends and technological advancements.
- Reduced costs by implementing new printing technologies and techniques to improve overall output quality.
- Maintained a clean and organized workspace, contributing to a positive work environment for staff members.
- Ensured seamless handover of projects by maintaining comprehensive documentation and clear communication with team members.
- Adhered to safety protocols when operating equipment, prioritizing employee well-being at all times.
Print Associate
Staples
03.2023 - 01.2024
- Printing posters, stamps, yard signs, simple documents, faxes, and shipping packages all in an efficient manner
- Streamlined workflow for increased productivity by organizing and prioritizing print projects.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Implemented specific client requests to customize their printed materials according to desired specifications.
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
Security
Burlington
04.2020 - 03.2023
- Preventing theft and strengthening security for all customers and employees in the environment
- Contributed to loss prevention efforts by identifying potential risks and implementing appropriate countermeasures.
- Implemented loss prevention measures by closely monitoring store activities and reporting suspicious behavior.
- Implemented loss prevention measures to reduce instances of theft or damage to store merchandise.
- Safeguarded company assets by adhering to loss prevention policies and procedures.
Education
High School Diploma -
Bayside High School
Moreno Valley, CA01.2018
Skills
- Efficiency
- Charisma
- Customer Satisfaction
- Upselling
- Theft prevention
- Incident reporting
- Asset protection
- Property patrol
- Detail-oriented
- Client communication
- Workflow optimization
- Material sourcing
- Sales support
- Binding and finishing
- Digital printing
- Laminating and mounting
- Willingness to learn
- Teamwork
- Attention to detail
Awards
Multiple employee of the month awards at Burlington
Certification
- ServSafe Food Handler's Certification
- Guard Card Certification
Timeline
Print Supervisor
Office Depot
01.2024 - Current
Print Associate
Staples
03.2023 - 01.2024
Security
Burlington
04.2020 - 03.2023
High School Diploma -
Bayside High School
- ServSafe Food Handler's Certification
- Guard Card Certification
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