Stephon Hunter
New York,NY
Summary
Accomplished Print Supervisor with a proven track record at Staples, adept in prepress expertise and exceptional at deadline management. Enhanced client satisfaction and loyalty through meticulous attention to detail and effective conflict resolution. Achieved consistent sales targets and improved print quality, demonstrating a strong blend of technical proficiency and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Print Supervisor
Staples
09.2015 - 04.2024
- Executed client orders on time to prevent backlogs and delays.
- Evaluated employee performance regularly through performance reviews, identifying areas of improvement and providing constructive feedback for professional growth.
- Assisted sales representatives in estimating costs for custom printing projects accurately and promptly, aiding in securing new business deals.
- Enhanced print quality by implementing rigorous quality control checks and addressing production issues.
- Developed strong relationships with key clients through excellent communication skills and consistent follow-ups, ensuring repeat business opportunities.
- Distributed updated weekly report of project priorities to team members and management.
- Troubleshot equipment to reduce service calls and downtime.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Supervised ongoing daily production phases.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Education
GED -
Hahnville High School
Boutte, LA11.2015
Skills
- Prepress Expertise
- Deadline Management
- Color Management
- Workflow Optimization
- Strong attention to detail
Certification
- Administrative Support, Doe Fund
- Backoffice, Doe Fund
Timeline
Print Supervisor
Staples
09.2015 - 04.2024
GED -
Hahnville High School
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