Nicholas Nunes Oliveira
Pompano Beach,FL
Summary
Dependable worker, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Hardworking, excellent communication and multitasking abilities in fast-paced environments. Multilingual customer service professional with advanced English and Portuguese abilities. Knowledgeable Student talented at learning quickly and adding value to any team.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Dream Party and Events
Deerfield Beach, Florida
01.2023 - Current
- Coordinated plans and specific event needs with internal personnel.
- Coordinated vendors, timelines and budgets for events.
- Managed database systems containing customer contact information.
- Developed diagrams and floor plans with event setup requirements.
- Collaborated with leadership and colleagues to coordinate staffing for each event.
- Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
Coffee Barista
Gran Forno Bakery
Fort Lauderdale, FL
09.2022 - Current
- Greeted customers and provided friendly customer service.
- Take orders, and answer questions about menu items.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Prepared hot and cold coffee drinks according to customer specifications.
- Operated cash register to process payments from customers.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Provided excellent customer service by addressing customer complaints promptly and professionally.
Cashier
Walmart
Pompano Beach, FL
06.2018 - 01.2020
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Boca Raton, FL05-2024
Associate of Science - Criminal Justice
Broward College
Fort Lauderdale, FL05-2021
Skills
- Leadership Skills
- Written and oral communication skills
- Verbal/written communication
- Excellent communication skills
- Reading comprehension skills
- Multitasking
- Customer Service
- Attention to detail
- Multilingual
- Microsoft Word Skills
Languages
English
Native/ Bilingual
Portuguese
Full Professional
Spanish
Limited
Timeline
Administrative Assistant
Dream Party and Events
01.2023 - Current
Coffee Barista
Gran Forno Bakery
09.2022 - Current
Cashier
Walmart
06.2018 - 01.2020
Bachelor of Arts - Criminal Justice
Florida Atlantic University
Associate of Science - Criminal Justice
Broward College
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