Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Olivo

Brooklyn,NY

Summary

Dynamic warehouse professional with proven expertise at UPS in packaging, loading, and unloading. Recognized for enhancing order processing efficiency and delivering exceptional customer service. Self-motivated and disciplined, adept at heavy lifting and maintaining organized workspaces, contributing to improved operational flow and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Warehouse Worker

UPS
11.2021 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 75 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Runner

FreshDirect
01.2018 - 12.2020
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.
  • Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
  • Addressed customer complaints and inquiries to verify satisfaction.

Driver Helper

UPS
11.2016 - 02.2017
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.

Education

School For Human Rights
Brooklyn, NY
06-2008

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Loading and unloading
  • Order picking
  • Sorting and labeling

Timeline

Warehouse Worker

UPS
11.2021 - Current

Runner

FreshDirect
01.2018 - 12.2020

Driver Helper

UPS
11.2016 - 02.2017

School For Human Rights

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Nicholas Olivo