Nicholas Olsen
Ronkonkoma,NY
Summary
Dynamic professional with extensive experience as Banking Associate at TD Bank, specializing in relationship management and customer service. Demonstrated success in enhancing client loyalty and implementing effective event management strategies at SUNY Old Westbury. Strong teamwork and self-motivation skills contribute to consistently exceptional service and achievement of organizational goals.
Overview
4
4
years of professional experience
Work History
Presidental Ambassador
SUNY Old Westbury
Old Westbury, NY
01.2025 - Current
- Coordinated campus activities alongside government representatives to enhance engagement. Handled event organization, setup, cleanup, and facilitated networking initiatives.
- Participated in monthly meetings and collaborated closely with key members on weekly basis to ensure smooth operations.
- Collaborated with president and key leaders to enhance school's brand representation.
- Implemented strategies to take advantage of new opportunities.
- Ensured high-quality service to students at all events while acting on behalf of college and president's office.
Banking Associate
TD Bank
East Islip, NY
06.2021 - Current
- Sustained comprehensive knowledge of bank products, services, policies, procedures, regulations, and compliance requirements.
- Nurtured and strengthened connections with new and existing clients, improving customer experience and loyalty
- Managed daily operations involving cash drawer balancing, transaction reconciliation, account oversight, and fraud prevention..
- Verified accuracy of all documentation before submission for approval or processing.
- Identified suspicious activities in customer accounts and flagged unauthorized transactions. Educated customers on proactive fraud prevention techniques.
Education
Bachelor of Science - Economics
SUNY College At Old Westbury
Old Westbury, NY05-2027
Associate of Applied Science - Business Administration
Suffolk County Community College
Brentwood, NY12-2024
Skills
- Team collaboration
- Customer service
- Relationship management
- Influencing others
- Student relations
- Student engagement
- Community outreach
- Event management
- Event participation
- Teamwork
- Time management
- Professionalism
- Self motivation
- Goal setting
Accomplishments
- Dale Carnegie Skills for Success Course completion.
Timeline
Presidental Ambassador
SUNY Old Westbury
01.2025 - Current
Banking Associate
TD Bank
06.2021 - Current
Bachelor of Science - Economics
SUNY College At Old Westbury
Associate of Applied Science - Business Administration
Suffolk County Community College
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