Nicholas Olton
Stroudsburg,PA
Summary
Energetic, enthusiastic, and also passionate about being creative with communications and marketing promotions. Graduated with leadership experience and knowledge for qualified career opportunities where communications, public relations, and marketing will become a valuable asset. Having creative visions as well as developing leadership skills has also shown to have effective outcomes by letting any team feel open about their ideas as well as leading a team into the right direction to succeed.
Overview
14
14
years of professional experience
Work History
Sales Representative/District Manager
ADP- Automated Data Processing
06.2023 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
Marketing Lead
Mt.Airy Casino Resort
03.2022 - 05.2023
- Provided guest with players club "Rewards Program" as explain perks and benefits for rewards at Mt. Airy resort.
- Assisted guest with questions about Mt. Airy resort as well as assist with any services players and guests would need.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives, as well as assisting with events to provide substantial service.
Bank Teller
Wells Fargo
05.2019 - 08.2021
- Provided excellent patron experience through processing customer and business transactions, and educating on Wells Fargo's latest products and financial services.
- Developed knowledge on behavior of customers in how they make purchase's and also understanding in how "Different Customers have different needs" so we meet their needs.
Personal Trainer
Maxx Fitness Clubzz
02.2018 - 03.2020
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Designed specific workout systems for individual clients based on performance ability.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Increased membership enrollment by using innovative sales and promotional techniques.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
Produce and Seafood Clerk
Weis Markets Inc.
06.2010 - 09.2018
- Perform all responsibilities required to achieve and maintain outstanding customer service to ultimately achieve excellent patron experiences through knowledge and understanding of individual needs of customers.
- Establish strong rapport with returning customers by greeting them by name and assisting with choosing various produce based on their unique needs.
- Liaison with all Weis Market staff and management where required.
- Cleaned and sanitized equipment, tools and work surfaces.
- Checked quality of products and removed expired items.
- Washed floors, walls, coolers and storage shelves.
- Displayed merchandise by arranging in appealing ways to boost sales.
Education
Bachelor of Science - Business Management
East Stroudsburg University of Pennsylvania
East Sroudsburg, PA12.2014
Skills
- Proficient in Microsoft Word, PowerPoint, and Excell
- Problem-Solving Techniques
- Customer Engagement
- Relationship selling
- Customer Satisfaction
- Objection handling
- Team Member Development
- Customer Loyalty
- Teamwork and collaboration
- Problem-solving skills
- Reliable and punctual
- Relationship building
- Outgoing personality
- Goal oriented
- Outbound marketing
- Cash handling
Timeline
Sales Representative/District Manager
ADP- Automated Data Processing
06.2023 - 09.2024
Marketing Lead
Mt.Airy Casino Resort
03.2022 - 05.2023
Bank Teller
Wells Fargo
05.2019 - 08.2021
Personal Trainer
Maxx Fitness Clubzz
02.2018 - 03.2020
Produce and Seafood Clerk
Weis Markets Inc.
06.2010 - 09.2018
Bachelor of Science - Business Management
East Stroudsburg University of Pennsylvania
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