Nicholas Pachta
Puyallup,WA
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Credit Agent
Merchants Acceptance Corp
08.2021 - 02.2024
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Education
High School Diploma -
Emerald Ridge High School
Puyallup, WA06.2022
Skills
- Documenting information
- Positive Attitude
- Customer service abilities
- Internet savvy
- Polite communication skills
- Information documentation
Timeline
Credit Agent
Merchants Acceptance Corp
08.2021 - 02.2024
High School Diploma -
Emerald Ridge High School
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