Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NICHOLAS PALUMBO

Staten Island,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Data Center Specialist

Evrhire
08.2023 - Current
  • Notify and facilitate communication with designated personnel in event of hardware, operating system or software failure.
  • Manage and Implement network changes such as VLAN assignments and port changes.
  • Provide exceptional customer support to both internal employees and external clients experiencing technical issues or requiring assistance with the data center services and network infrastructure.
  • Rack and configure HP Servers for network services.

Network/System Administrator

WHITE WINGS LLC (MSP)
03.2022 - 08.2023
  • Stabilized environments during outage windows to prevent downtime for essential services
  • Communicated with network teams to configure, implement and administer LAN and WAN components
  • Worked with various companies to patch and maintain network connectivity
  • Worked extensively with Azure and Office 365 management systems
  • Uploaded, configured and managed antivirus detection software and email applications
  • Managed DHCP, DNS, employee access, security roles and permissions on Active Directory
  • Implemented and managed disaster recovery and back-up with Veeam
  • Installed and configured network hardware such as servers, routers, and switches.

Network Administrator

INNOVATIVE DOCUMENT IMAGING
02.2021 - 03.2022
  • Oversaw and analyzed day to day network traffic
  • Created and managed multiple VLANs
  • Provisioned multiple reciprocating Active Directory domains
  • Implemented and configured patch management
  • Monitor server security and identified potential security vulnerabilities
  • Installed and configured network hardware such as servers, routers, and switches
  • Set up user accounts, permissions, group policies and passwords on Active Directory
  • Test release of third-party products to minimize user impact and ensure compatibility.

Desktop Support

JPMORGAN CHASE
01.2018 - 01.2021
  • Oversaw chain of custody of company hard drives
  • Managed VDI deployments and Windows 10 deployments
  • Acted as a liaison between customer and technical escalation teams
  • Installed and configured VDI's, printers and desktops
  • Provision images for various roles and departments
  • Provided remote assistance by phone, skype, email and EURC ticket center.

Education

AAS - ELECTRICAL TECHNOLOGY

College of Staten Island

Skills

  • Microsoft Office 365
  • ESXi configuration
  • Hyper V configuration
  • Watchguard and Sonicwall Firewall
  • Microsoft Azure
  • Dell Switches (r640 series)
  • SD-WAN
  • Windows Server 2019
  • Cisco Meraki (MX250 series)
  • Ubiquiti Wireless Access Points
  • VNC,Screenconnect and RDP Remote desktop
  • Cisco Switches
  • Active Directory
  • ServiceNow and HPSM ticketing System

Certification

  • CompTIA Network+ (05/2020 - 05/2023)
  • CompTIA Security+ (08/2021 - 08/2024)
  • CCNA (01/2023 - 04/2027)
  • AWS Certified Cloud Practitioner (06/2023 - 06/2026)
  • CCNP ( 04/2024 - 04/2027)

Timeline

Data Center Specialist

Evrhire
08.2023 - Current

Network/System Administrator

WHITE WINGS LLC (MSP)
03.2022 - 08.2023

Network Administrator

INNOVATIVE DOCUMENT IMAGING
02.2021 - 03.2022

Desktop Support

JPMORGAN CHASE
01.2018 - 01.2021

AAS - ELECTRICAL TECHNOLOGY

College of Staten Island

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NICHOLAS PALUMBO