Nicholas Payne

35 Hour / Week

• Provided customer service and was involved in training 2-3 new team members each month
• Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
• Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 2.5% annually
• Executed company policies, procedures, and safety standards to ensure proper cleanliness and safety of 3 vehicle wash bays and customer environment
• Detailed and cleaned several types of vehicles from low budget vehicles to high-end vehicles to high-end sports cars and exotic cars, washed around 3-4 details a day
• Led client and customer relations to retain 10 new customers.

40 Hours / Week

• Communicated with departments across the company, including shipping, material handling, as well as production line tasks to create 600 products a shift
• Reduced order processing time through effective organization and prioritization of tasks.
• Maintained a clean and safe and hazardous-free work environment by reporting 5 workplace hazards
• Developed relationships with 2 fresh staff members and assisted 12 existing staff members in future career development.