Nicholas Perez
Greenville,TX
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
Work History
Delaware Basin Operations Manager
Shepherd Safety Systems
Barstow , TX
06.2023 - 01.2024
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Presented performance and productivity reports to supervisors.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Prepared staff work schedules and assigned team members to specific duties.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress by establishing plans, budgets and measuring results.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Built strong operational teams to meet process and production demands.
South Texas Operations Manager
Shepherd Safety Systems
Pleasanton , TX
02.2021 - 06.2023
- Performed cost analysis for various projects to determine budget requirements.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Created detailed reports on the performance of individual departments within operations.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Addressed customer concerns with suitable solutions.
- Tracked and replenished inventory to maintain par levels.
- Managed scheduling, training and inventory control.
H2S Technician
Shepherd Safety Systems
Pleasanton , TX
05.2017 - 02.2021
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Operated specialized diagnostic tools used to identify system faults.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Estimated cost of labor and materials for projects and communicated value to clients.
Education
High School Diploma -
Penn Foster
Blessing, TX04-2016
Skills
- Inventory Management
- Labor Relations
- Performance reporting
- Maintenance Planning
- Document Control
- P&L Management
- Organizational Management
- Schedule oversight
- Team Leadership
- Employee Motivation
- Budgeting and forecasting
- Staff Management
- MS Office
- Hardware troubleshooting
- Software troubleshooting
- Network configuration
- Software Installation
- Software Updates
- System diagnostics
- Device Installation
- User Training
- Tracking and Documentation
- Equipment Inspection
- Application installations
Timeline
Delaware Basin Operations Manager
Shepherd Safety Systems
06.2023 - 01.2024
South Texas Operations Manager
Shepherd Safety Systems
02.2021 - 06.2023
H2S Technician
Shepherd Safety Systems
05.2017 - 02.2021
High School Diploma -
Penn Foster
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