Results-oriented IPC Supervisor with a strong track record in employee development and conflict resolution. Skilled in training staff on best practices, leading to enhanced customer service and operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
IPC supervisor
Cort Furniture
Las Vegas, Nevada
05.2023 - Current
Supervised daily operations, ensuring adherence to company policies and enhancing operational integrity.
Trained and mentored team members on product knowledge and customer service excellence.
Managed supply orders for both shifts, maintaining optimal inventory levels to support uninterrupted service.
Organized team meetings to communicate updates and motivate staff engagement.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Trained new employees on company policies and procedures.
Acted as liaison between upper management and staff, fostering open communication and promoting a collaborative work environment.
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Education
High School Diploma -
Peabody Veterans Memorial HS
Peabody, MA
07-1989
Skills
Quality assurance
Quality control
Inventory optimization
Employee training
Team development
Performance evaluation
Safety procedures
Leadership skills
Staff motivation
Conflict resolution
Employee development
Communication skills
Certification
30-Hour General industry Safety and Health Issued 08/10/2023