Diligent and driven candidate known for achieving success in a variety of roles with increasing levels of responsibility. Effective communicator and team-builder with strong analytical, management and organizational skills.
Overview
10
10
years of professional experience
Work History
Facility Coordinator
Houndstown
Lodi, United States
11.2021 - 02.2024
Multitasking
Problem solving/Decision making
Disarming/arming alarm system
Key holder
Interviewing and hiring new staff as well as training
Delegated daily tasks to team members to optimize group productivity
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
Directed and led employees, supervising activities to drive productivity and efficiency
Collaborated with owner to develop strategies for achieving sales and profit goals
Enforced company policies and procedures to strengthen operational standards across departments
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
Completed inventory audits to identify losses and project demand
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
Oversaw team development according to industry service standards to further customer loyalty
Enhanced sales by implementing merchandising and promotional improvements
Evaluating employee performance and cultivating improvement initiatives.
Veterinary Technician
Packanack Animal Hospital
Wayne, United States
03.2014 - 06.2021
Prepared and labeled medications and instructed client on administration
Restrained and stabilized animals during examination and treatment to prevent injuries
Performed physical examinations and recorded weight, temperature and other vitals
Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases
Prepared and reviewed records and consent forms
Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems
Triaged scheduled or emergency patients to route to appropriate surgeon or treatment area
Cared for animals in post-operative recovery by closely monitoring vital signs and progress
Nail trims, Anal Glands, and performed radiographs
Phlebotomy
Examined animals for injury or illness and documented symptoms for veterinarian review
Explained lodging, grooming and care services to pet owners and cross-sold specialty products
Delivered excellent service to pet owners to drive repeat business
Walked dogs while enforcing good behavior and manners.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
William Paterson University of New Jersey
Wayne, NJ
01.2020
High School Diploma - undefined
Wayne Valley High School
Wayne, NJ
06.2011
Skills
Staff development
Sales Techniques
Issue and conflict resolution
Brand management
Decision-making
Training & Development
Product and service knowledge
Merchandising
Orientating and training
Customer relations
Time Management
Marketing Tactics
Problem-solving
Technologically savvy
Office equipment proficiency
Courteous demeanor
High-energy attitude
Adaptive team player
Sales expertise
Store maintenance
Office equipment operations
Organization and efficiency
Record keeping and bookkeeping
Multitasking and prioritization
Business operations understanding
Data entry
Team building
Service-oriented mindset
Multitasking
Problem solving/Decision making
Disarming/arming alarm system
Key holder
Interviewing and hiring new staff as well as training
City
United States
State
NJ
Zip
07470
Street
Wayne
Timeline
Facility Coordinator
Houndstown
11.2021 - 02.2024
Veterinary Technician
Packanack Animal Hospital
03.2014 - 06.2021
Bachelor of Arts - Public Relations, Advertising, And Applied Communication