Nicholas Ponzo
Bloomington,IN
Summary
Proactive and motivated young entrepreneur with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Aquatic Attendant
Indiana Department Of Natural Resources
10.2019 - 09.2023
- Reported to management for bringing a positive and charismatic attitude. Resulting in an increase in daily visitors
- Implemented/maintained safety standards, deployed first aid, CPR and other emergency management services as needed.
- Monitored safety of all guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Complied with pool policies + procedures and offered suggestions to staff to maximize safety awareness.
- Listened to Swimmer's questions / requests carefully and answered in respectful manners.
Environmental Services Assistant
Cardon & Associates
05.2019 - 11.2019
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
- Interacted with nursing staff, patients and families to demonstrate good customer service techniques.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Host
Hard Truth Distillery
07.2018 - 01.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Trained new staff in bussing and cleaning procedures.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Bachelor of Business - Sports Marketing & Management
Indiana University Bloomington
Bloomington, IN05.2025
High School Diploma -
Brown County High School
Nashville, IN05.2021
Skills
- Sales Knowledge
- Negotiating Knowledge
- Critical Thinking
- Constructive Feedback
- Positive Learning Environment
- Health and Wellness
- Team Development
- Strategic Vision
- Management Training
- Business Leadership
- Accounting Knowledge
- Creative Thinker
Timeline
Aquatic Attendant
Indiana Department Of Natural Resources
10.2019 - 09.2023
Environmental Services Assistant
Cardon & Associates
05.2019 - 11.2019
Host
Hard Truth Distillery
07.2018 - 01.2019
Bachelor of Business - Sports Marketing & Management
Indiana University Bloomington
High School Diploma -
Brown County High School
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