Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
Promoted positive work environment through proactive assistance to colleagues during peak hours, monitoring upwards of 50 people entering the establishment.
Elevated overall guest experience through keen observation of patron preferences, anticipating needs before they arose.
Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
Store Manager
Tualatin Indoor Soccer LLC
03.2021 - 07.2022
Managed multiple teams across several leagues in registration process - Led company in weekly food and drink sales by 20% - Built connections with customers while bartending - Awarded bonus for extensive work during holiday season
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Promoted to this position after 1 year of comprehensive work.
Education
Bachelor of Business Administration - Business Management, Marketing
Oregon State University
Corvallis, OR
01.2024
Associate of Arts Transfer Degree -
Portland Community College
Portland, OR
01.2022
Skills
Communication
Customer Service
Microsoft Excel
Microsoft Word
Leadership
Cleaning procedures
Stock Rotation
Task Delegation
Fast-Paced Environment
Efficient multitasking
Certification
Alcohol Service Permit, Oregon Liquor and Cannabis Commission, 03/01/21, 03/01/26
Timeline
Lead Barback
Summit Bar and Grill
10.2023 - 06.2024
Store Manager
Tualatin Indoor Soccer LLC
03.2021 - 07.2022
Bachelor of Business Administration - Business Management, Marketing