Justin Lee
Evanston,IL
Summary
Dependable Associate with 10+ years of Customer Service experience, 2 years of Receiving experience, and a years experience as Lead Barback. Able to complete tasks in a timely manner with exceptional eye for detail. Solid employee with outgoing, positive demeanor, and able to establish rapport with clients. Able to maintain customer satisfaction and contribute to company success. Successful at monitoring products for quality and following directions. Knowledgeable in spirits (bourbon, tequila, vodka, rum, gin, scotch) to help with personal enjoyment, pairings, gifts, and recipes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Barback
The Butcher's Tap
2023.03 - Current
- Keep bar well-stocked to keep service flowing smoothly (ice, beer, liquor, utensils, etc).
- Develop healthy relationship with bartenders ensure healthy work environment.
- Change kegs as needed.
- Assure bar top and dishes are clean/sanitized.
- Assist with bussing tables and cleaning up spills.
- Greet customers and provided friendly, knowledgeable service.
- Arranged tables and chairs for special occasions and events.
- Established rapport with customers by providing friendly and attentive service.
Store Receiver
Binnys Beverage Depot
2018.10 - 2023.07
- Checked-in products coming into store.
- Communicated with corporate/representatives to resolve damaged shipments and item shortages.
- Monitored where products go and how they're handled.
- Regularly reviewed invoices and double-checked orders.
- Kept warehouse, receiving area, and staging area clean and/organized for all products.
- Can lift over 50lbs and be on my feet for hours.
Store Associate
Binnys Beverage Depot
2018.10 - 2023.07
- Gained knowledge in liquor (bourbon, tequila, cognac, vodka, gin, some scotch).
- Greeted/helped customers.
- Monitored sales floor and merchandise displays for presentable condition.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced/organized cash register.
Skills
- Customer Satisfaction
- Organization
- Problem Solver
- Upselling Products and Services
- ID Verification
- Heavy Lifting
- Time Management
- Communication
Certification
- BASSET Certification
- Food Handling (ANSI) Certification
Timeline
Lead Barback
The Butcher's Tap
2023.03 - Current
Store Receiver
Binnys Beverage Depot
2018.10 - 2023.07
Store Associate
Binnys Beverage Depot
2018.10 - 2023.07
- BASSET Certification
- Food Handling (ANSI) Certification
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