Summary
Overview
Work History
Education
Skills
Eagle Scout
Timeline
Generic

Nicholas Portanova

Walpole,Ma

Summary

Detail-oriented team player with strong organizational skills. Tries to automate mundane tasks to allow the team to focus on more important projects. Actively engages with and strives to solve complex problems.

Overview

4
4
years of professional experience

Work History

Associate Applications Administrator

02.2023 - Current
  • Integrated Multitude of Business apps into Okta SSO (both SAML and SCIM)
  • Built and configured Autopilot/Intune process, including app deployment, update management, and configurations of computers (Windows, Mac, IOS)
  • Built scripts and custom API integrations to improve automation of tasks

Infrastructure Analyst

11.2021 - 02.2023
  • Supported end users with computer and account issues
  • Built the IT helpdesk in Jira from scratch
  • Developed and continued to improve the computer build and account creation process

Modern Media Business Systems Company LLC
02.2021 - 12.2021
  • A company I co-founded with my fellow students to gather sentiment data about stock tickers from social media sites and see if there is a correlation with actual changes in the stock market
  • My part was building the ingestion bots and developing the Frontend and Backend APIs
  • Robot with Raspberry PI

Support/Staging Engineer

Spade Technology
06.2020 - 08.2020
  • Took phone calls and assisted users with any computer issues they had ranging from software to hardware to server end
  • Documented troubleshooting steps to assist future technicians

Support/Staging Engineer

Spade Technology
01.2020 - 05.2020
  • Took phone calls and assisted users with any computer issues they had ranging from software to hardware to server end
  • Got great reviews and scores from users I assisted and won most great scores in March

Help Desk Intern

Analysis Group Inc
05.2019 - 08.2019
  • Deployed Windows 10 on over 150 computers with MDT
  • Helped users with technical issues mainly with hardware

Education

Bachelor of Science - Computer Networking, Minor in Business Management

WENTWORTH INSTITUTE OF TECHNOLOGY
BOSTON, MA
08.2021

Skills

  • Jira(Management and Administration)
  • Intune/Autopilot
  • Office 365, Azure AD
  • Okta
  • Integrations, Automation, APIs
  • Linux (Ubuntu), Windows (10 and Server 2021), Mac (Ventura)
  • Powershell, Bash, Python, JavaScript (Nodejs and Vuejs)

Eagle Scout

Achieved Eagle Scout in October 2016

Timeline

Associate Applications Administrator

02.2023 - Current

Infrastructure Analyst

11.2021 - 02.2023

Modern Media Business Systems Company LLC
02.2021 - 12.2021

Support/Staging Engineer

Spade Technology
06.2020 - 08.2020

Support/Staging Engineer

Spade Technology
01.2020 - 05.2020

Help Desk Intern

Analysis Group Inc
05.2019 - 08.2019

Bachelor of Science - Computer Networking, Minor in Business Management

WENTWORTH INSTITUTE OF TECHNOLOGY

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