Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Nicholas Potter

Vestal,NY

Summary

Dynamic Sales Associate with a proven track record at Weis Markets Inc, excelling in upselling and delivering exceptional customer service. Skilled in problem-solving and building lasting relationships, I effectively addressed customer needs, enhancing loyalty and repeat business. Recognized for my outgoing personality and commitment to promoting a positive shopping experience.

Overview

3
3
years of professional experience

Work History

Sales Associate

Weis Markets Inc
11.2023 - 09.2025
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Greeted customers and helped with product questions, selections, and purchases.

Concession Stand Volunteer

Vestal Little League Baseball
04.2022 - 07.2024
  • Accurately operated cash register to process customer payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Education

High School Diploma -

Vestal Senior High School
Vestal, NY

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Problem-solving
  • Outgoing personality
  • Listening skills
  • Customer needs assessment
  • New teller training
  • Exceptional customer service
  • Customer service

Languages

English
Native or Bilingual

Interests

  • Cooking
  • Youth Development Programs
  • Video Gaming
  • Team Sports
  • Watching Movies and TV Shows
  • Music
  • Gym Workouts
  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Sales Associate

Weis Markets Inc
11.2023 - 09.2025

Concession Stand Volunteer

Vestal Little League Baseball
04.2022 - 07.2024

High School Diploma -

Vestal Senior High School

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