Nicholas Pritza
Norman,OK
Summary
Reliable and hard working with great customer service skills. Great problem solving skills in stressful work environments. Good at working in a team setting or alone.
Overview
7
7
years of professional experience
Work History
Team Lead
TopGolf
03.2023 - 01.2024
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
Retail Sales Associate
Petland
05.2022 - 08.2022
- Led indoor and outdoor activities to entertain and occupy children.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Answered questions about store policies and addressed customer concerns.
- Developed strong rapport with customers and created positive impression of business.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
Omaha Parks And Recreation
04.2017 - 07.2019
- Greeted customers entering the pool and responded promptly to customer needs.
- Learned duties for various positions and provided backup at key times.
- Identified and resolved discrepancies and errors in customer accounts.
- Was the first point of contact for customer service over the phone and in person.
- Tallied cash drawer at beginning and end of each work shift.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Health And Exercise Science
University of Oklahoma
Norman, OK05.2024
High School Diploma -
Roncalli Catholic High School
Omaha, NE05.2020
Skills
- Communication
- Teamwork
- Problem Solving
- Time Management
- Customer Service
- Creativity
- Flexibility
- Computer Proficiency
Timeline
Team Lead
TopGolf
03.2023 - 01.2024
Retail Sales Associate
Petland
05.2022 - 08.2022
Cashier
Omaha Parks And Recreation
04.2017 - 07.2019
No Degree - Health And Exercise Science
University of Oklahoma
High School Diploma -
Roncalli Catholic High School
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