Nicholas Ramos
Hialeah,FL
Summary
Sharp and hard working, driven to provide exceptional service while communicating effectively. Detailed and experienced in navigating various areas of business operations.
Overview
2
2
years of professional experience
Work History
Office Assistant
Miami Dade College
2024.09 - 2025.04
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Sales Associate
Finish Line
2023.11 - 2024.01
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Demonstrated product features and benefits for customers' needs.
- Organized stockroom shelves according to size, color or style.
Team Member
Haagen Dazs
2023.06 - 2023.10
- Assisted customers with product selection and ordering process.
- Answered phone calls regarding inquiries about products or services.
- Received, processed, and stocked merchandise in accordance with store policies.
- Participated in training sessions for new employees when needed.
- Operated cash registers to process payments from customers.
Education
Some College (No Degree) - Fire Science
Miami Dade College (Currently Pursuing)
Miami, FLYouth Co-Op Preparatory High School (May 2024)
Hialeah, FLYouth Co-Op Preparatory High School (Student Aid)
Hialeah, FLSkills
- Product Sales
- Payment Processing
- Cash Handling
- Online Order Processing
- Inventory Control
- Excellent communication skills
- Store Opening and Closing
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Assistant
Miami Dade College
2024.09 - 2025.04
Sales Associate
Finish Line
2023.11 - 2024.01
Team Member
Haagen Dazs
2023.06 - 2023.10
Some College (No Degree) - Fire Science
Miami Dade College (Currently Pursuing)
Youth Co-Op Preparatory High School (May 2024)
Youth Co-Op Preparatory High School (Student Aid)