Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Ramsey

124 Rollingwood Drive,OH

Summary

Dynamic operations leader with a proven track record at Petco, excelling in safety management and team collaboration. Enhanced inventory accuracy and streamlined processes, driving operational excellence. Skilled in task delegation and staff supervision, fostering a culture of innovation and efficiency. Committed to creating a safe and engaging environment for both animals and team members.

Overview

6
6
years of professional experience

Work History

Operations Leader Animal Care

Petco
Cincinnati, OH
02.2022 - Current
  • Observed all the animals for a safe, happy and healthy environment
  • Cleaned and ordered all the animals
  • Supported daily operations by learning safety protocols and operational procedures.
  • Assisted in maintaining inventory accuracy through routine checks and updates.
  • Oversaw all the manager duties including handling cash, disciplinary acts, delegating task and more
  • Engaged with team members to streamline communication and enhance collaboration.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.

Personal Shopper

Instacart
Cincinnati, OH
01.2021 - 02.2022
  • Enhanced customer satisfaction through effective communication and problem resolution.
  • Optimized shopping routes to ensure timely delivery of groceries to clients.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Pet Care Associate

Petsmart
South Lebanon, OH
10.2019 - 12.2020
  • Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
  • Assisted in daily care routines for various pets, ensuring their health and well-being.
  • Trained new associates on animal handling techniques and store procedures.
  • Maintained cleanliness of pet habitats, adhering to safety and sanitation standards.

Security Guard

Great Wolf Lodge
Mason, OH
07.2019 - 10.2019
  • Monitored premises to ensure safety and compliance with security protocols.
  • Conducted regular patrols to deter criminal activity and maintain order.
  • Responded promptly to incidents, escalating issues as necessary for resolution.
  • Maintained detailed reports of daily activities and incidents for management review.

Education

High School Diploma -

Ohio Virtual Academy
Cincinnati, OH
03.2019

Skills

  • Collaboration and teamwork
  • Operational excellence
  • Safety management
  • Innovation and creativity
  • Organizational development
  • Workforce planning
  • Warehouse operations
  • Management
  • Task delegation
  • Staff supervision
  • Team Training

Timeline

Operations Leader Animal Care

Petco
02.2022 - Current

Personal Shopper

Instacart
01.2021 - 02.2022

Pet Care Associate

Petsmart
10.2019 - 12.2020

Security Guard

Great Wolf Lodge
07.2019 - 10.2019

High School Diploma -

Ohio Virtual Academy
Nicholas Ramsey