Nicholas Ramsey
124 Rollingwood Drive,OH
Summary
Dynamic operations leader with a proven track record at Petco, excelling in safety management and team collaboration. Enhanced inventory accuracy and streamlined processes, driving operational excellence. Skilled in task delegation and staff supervision, fostering a culture of innovation and efficiency. Committed to creating a safe and engaging environment for both animals and team members.
Overview
6
6
years of professional experience
Work History
Operations Leader Animal Care
Petco
Cincinnati, OH
02.2022 - Current
- Observed all the animals for a safe, happy and healthy environment
- Cleaned and ordered all the animals
- Supported daily operations by learning safety protocols and operational procedures.
- Assisted in maintaining inventory accuracy through routine checks and updates.
- Oversaw all the manager duties including handling cash, disciplinary acts, delegating task and more
- Engaged with team members to streamline communication and enhance collaboration.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
Personal Shopper
Instacart
Cincinnati, OH
01.2021 - 02.2022
- Enhanced customer satisfaction through effective communication and problem resolution.
- Optimized shopping routes to ensure timely delivery of groceries to clients.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Pet Care Associate
Petsmart
South Lebanon, OH
10.2019 - 12.2020
- Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
- Assisted in daily care routines for various pets, ensuring their health and well-being.
- Trained new associates on animal handling techniques and store procedures.
- Maintained cleanliness of pet habitats, adhering to safety and sanitation standards.
Security Guard
Great Wolf Lodge
Mason, OH
07.2019 - 10.2019
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter criminal activity and maintain order.
- Responded promptly to incidents, escalating issues as necessary for resolution.
- Maintained detailed reports of daily activities and incidents for management review.
Education
High School Diploma -
Ohio Virtual Academy
Cincinnati, OH03.2019
Skills
- Collaboration and teamwork
- Operational excellence
- Safety management
- Innovation and creativity
- Organizational development
- Workforce planning
- Warehouse operations
- Management
- Task delegation
- Staff supervision
- Team Training
Timeline
Operations Leader Animal Care
Petco
02.2022 - Current
Personal Shopper
Instacart
01.2021 - 02.2022
Pet Care Associate
Petsmart
10.2019 - 12.2020
Security Guard
Great Wolf Lodge
07.2019 - 10.2019
High School Diploma -
Ohio Virtual Academy