Joseph Kaden

• Promotion to department manager, regularly opening and closing registers and store
• In charge of live animal ordering and husbandry; overseeing hundreds of fish, reptiles, birds, small animals, bugs, and plants
• Updated plan-o-grams and merchandising to meet brand standards
• Acted as 'host' during high engagement hours, directing guests and driving sales
• Directly managed a team of 5 Animal Care Specialists and Aquatics Specialists.
• Led sales growth every quarter in role.
• Utilized by district to support other stores on stretch assignments.

• Promotion to full time keyholder position focused on driving guest loyalty
• Led team in subscription sign ups while demonstrating and encouraging positive selling behaviors

• Part time employee in charge of aquatics husbandry in the store
• Educated guests on proper care of aquariums, while driving attach dollar goals

• Part time official for intramural soccer, football, and basketball games

• Taught a set curriculum to children aged 4-6 over the course of a summer

• Led a crew of employees in various activities, helping guests and keeping the resort clean and sanitary
• Maintained clear communication to ensure all tasks were done in a timely manner.
• Constantly multitasking and reacting to various situations as they arose throughout the day.

• Guided guests on a 8 line zipline tour of San Juan Island
• Entertained guests throughout the 2 hour tours while ensuring safety for the groups

Led studies on the health of the organisms living on and under the docks of the Friday Harbor Marina. Used instruments such as CTDs, salinometers, and Secchi disks. Compiled data using Excel, and created presentations using the data.