Nicholas Ranzie
Maspeth
Summary
Dedicated Lead Technician in electronics and maintenance who is sufficient in taking control and completing tasks with an ability to work in a fast paced environment with set goals. Result orientated with a proven track record of working directly with upper colleagues and management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Funeral Assistant and Maintainer
Hess Miller Funeral Home
12.2022 - Current
- In charge of multiple computer systems needed for day to day business
- Monitors quick book programs and expenses for funeral home
- Directly work with funeral director(s) to perform any task to ensure the job gets done smoothly
- Directly works with customer base to keep up a long lasting business reputation
- Assists with family and staff during funeral services
- Operated vans, Hearses and work vehicles to transport bodies in a safe manner
District Manager/ Lead Tech/Lead Micro Solderer
Ubreakifix by Asurion
02.2023 - 12.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Lead Technician in all major repairs including Software and Hardware repair for all technical devices. (Phones, Tablets, Consoles, smart watches, TV/Monitors, Pc Building)
- Lead Tech for Micro soldering including, Triple layer motherboard repair, chip replacement, access port replacement and repair, water damage etc)
- Managed day to day in store operations such as handling all intake of money, business accounts, insurance repair and sales, all customer service issues, company wide marketing change enforced, marketing runs.
Senior Lead Technician/Sales Associate
Asurion
12.2020 - 12.2022
- Lead technician for all devices from Buisness Accounts with dozens of computers, tablets and phones to Insurance claims for all electronic devices
- In charge of opening and closing store front daily
- Worked in multiple environments from fast paced Manhattan locations to community heavy Queens/ Long Island locations
- In charge of coworkers day to day procedures and work flow such as job assignments and insurance claim assignments
- Directly handled Customers care, complaints and issues effectively and efficiently
- Directly in charge of company store cash flow
- Directly handles stores inventory Bi-weekly monitoring for charge backs, lost inventory and any mishaps
- In last 6 months of employment i managed our remote vehicle job tasks and inventory
- Proficient in day to day repairs on all electronics such as Computers, Tv, Tablets, gaming systems, smart watches and all necessary electronics that came through the door
- Entry level micro soldering and chip repair such as but not limited to HDMI ports and IC chips on motherboards
- Proficient in data recovery and hard drive repair
- Completed all in warranty work for Google and Samsung's smart devices
- Completed insurance claims daily for Apple, Google, Lg and Samsung
- Created a great community word of mouth customer base through sales and repairs for store
- Worked in locations such as Bayside and Forest hills as my main locations while also working in Chelsea, Lower east side and Upper east side Manhattan as well as Huntington long island
Warehouse Lead
Amazon
07.2020 - 12.2020
- Worked as special project lead for distribution and organization of warehouse expansion
- Overlooked all received and distributed product coming in and out of warehouse
- Worked on numerous projects for floor planning and design on new branch of the warehouse
- Operated machinery such as Fork lift, Pallet jack and more
Sub Coordinator
Maspeth Town Hall
09.2018 - 06.2020
- Taught Basic coding such as (code.org) to students to help develop a niche skill or peak an interest
- Co-organized activities and events for 120+ students
- Communicated efficiently with coworkers, supervisors, leaders and families
- Worked and lead group projects for coworkers as well as students
Education
Some College (No Degree) - Computer And Information Sciences
Queensborough Community College of The City University of New York
Oakland Gardens, NYHigh School Diploma -
Queens Vocational High School
06.2018
Skills
- System Maintenance
- Safety Compliance
- Data Analysis
- Testing and Repair
- Mechanical Troubleshooting
- OSHA Compliance
- Maintenance and Repairs
- Staff Scheduling
- Sales
- Customer Education
- Service Sales
- Product Merchandising
- Sales Metrics Analysis
- Store Opening and Closing
- Strategic Planning
- Revenue Growth
- Promotional Planning
- Customer Service
- Sales Team Leadership
- Market Analysis
- Critical Thinking
- Sales Expertise
- Staff Oversight
- Management
- Decision-Making
- Sales Strategy Development
- Micro soldering
Certification
- Previously OSHA 10 certified
- NOCTI exam certified ( professionally trained to install and assemble copper wiring and Ethernet cables)
- WISE certified - industry standard for retailers and technicians in regard to electronic repair
- Samsung and Google certified- Ability to use professional heat exchange equipment and glass separators with multiple other machines as well. Also ability to use all software needed for programs regarding insurance and in warranty repairs
- Asurion certified- Professionally trained monthly to keep up to date and complete all insurance electronic repair jobs
Education and Training
other,other
Timeline
District Manager/ Lead Tech/Lead Micro Solderer
Ubreakifix by Asurion
02.2023 - 12.2024
Funeral Assistant and Maintainer
Hess Miller Funeral Home
12.2022 - Current
Senior Lead Technician/Sales Associate
Asurion
12.2020 - 12.2022
Warehouse Lead
Amazon
07.2020 - 12.2020
Sub Coordinator
Maspeth Town Hall
09.2018 - 06.2020
High School Diploma -
Queens Vocational High School
- Previously OSHA 10 certified
- NOCTI exam certified ( professionally trained to install and assemble copper wiring and Ethernet cables)
- WISE certified - industry standard for retailers and technicians in regard to electronic repair
- Samsung and Google certified- Ability to use professional heat exchange equipment and glass separators with multiple other machines as well. Also ability to use all software needed for programs regarding insurance and in warranty repairs
- Asurion certified- Professionally trained monthly to keep up to date and complete all insurance electronic repair jobs
Some College (No Degree) - Computer And Information Sciences
Queensborough Community College of The City University of New York
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