Nicholas Reyes
Fort Myers
Summary
Driven entrepreneur and recent Florida Gulf Coast University graduate with a BS in Entrepreneurship, seeking to leverage strong business acumen, communication skills, and customer relationships to provide the best results. Demonstrated success in exceeding sales targets, developing sales strategies, and fostering long-term partnerships within competitive environments.
Overview
5
5
years of professional experience
Work History
Manager
Enterprise Rent-A-Car
01.2023 - Current
- Spearheaded operational excellence, driving high customer satisfaction.
- Developed & implemented sales & marketing strategies for branch growth.
- Optimized fleet planning for efficient resource allocation.
- Mentored & trained staff, fostering a collaborative team environment.
- Analyzed financial reports & devised data-driven growth strategies.
Marketing Specialist / Event Coordinator
Bath Fitter
08.2022 - 01.2023
- Expanded brand visibility through targeted marketing campaigns.
- Generated leads via effective customer outreach & appointment scheduling.
- Coordinated successful events to showcase products & generate sales.
- Identified upselling opportunities & maximized value per customer.
Digital Marketing Intern
Stor-It Thomasville
02.2021 - 08.2022
- Supported rebranding efforts through creative marketing initiatives.
- Designed & implemented a new facility logo for brand recognition.
- Managed new signage installation & streamlined customer data transfer.
- Provided exceptional customer service to maintain high satisfaction & retention.
Front Desk Sales Representative
Hand and Stone
08.2020 - 01.2021
- Successfully presented & sold membership options to new clients.
- Optimized scheduling to ensure smooth client appointment flow.
Front Desk Sales Representative
24 Hour Fitness
06.2019 - 01.2020
- Conducted engaging gym tours highlighting member benefits.
- Collaborated with trainers to tailor fitness plans & achieve client goals.
Floor Salesperson
Hibbett Sports
10.2018 - 04.2019
- Managed sales floor & cultivated positive customer relationships.
- Maintained merchandise organization & inventory replenishment.
- Led pre-order sales for highly anticipated shoe releases.
Education
Bachelor of Science - Entrepreneurship
Florida Gulf Coast University
Fort Myers, FL05.2022
Associate of Science - Business Management
Jacksonville University
Jacksonville, FL05.2019
Skills
Customer Service:
- Consistently ranked #1 in customer satisfaction at Enterprise Rent-A-Car (Cape Coral)
- Expert in conflict resolution & call management, exceeding customer expectations
Sales:
- Top 50% region-wide sales performance (2023)
- Drove fleet growth by 20% within 6 months (Enterprise)
- Consistently top 3 in fleet utilization (>93% car rental efficiency)
Leadership:
- College athlete & youth soccer coach/referee (Jacksonville University)
- Fostered collaborative, high-performing teams with a winning spirit
References
References available upon request.
Timeline
Manager
Enterprise Rent-A-Car
01.2023 - Current
Marketing Specialist / Event Coordinator
Bath Fitter
08.2022 - 01.2023
Digital Marketing Intern
Stor-It Thomasville
02.2021 - 08.2022
Front Desk Sales Representative
Hand and Stone
08.2020 - 01.2021
Front Desk Sales Representative
24 Hour Fitness
06.2019 - 01.2020
Floor Salesperson
Hibbett Sports
10.2018 - 04.2019
Bachelor of Science - Entrepreneurship
Florida Gulf Coast University
Associate of Science - Business Management
Jacksonville University
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